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Alcatel One Touch Fierce Troubleshooting

Phone screen freezes

Every few minutes my phone freezes no matter how many times I have restarted it.

Low Battery

It is possible for the One Touch Fierce to become unresponsive if the battery drops to an extremely low level. Plug your phone into your computer or wall charger and allow it to charge for at least 20 minutes before using it again.

Not enough free memory

Your One Touch Fierce could possibly have no room left in its memory causing it to become slow and unresponsive.

One Touch will not charge

No matter how many different angles you try and plug your phone in, it just wont charge.

Charging cable is broken

Begin with trying a different or new charging cord.

Bad connection

Using a light source, inspect the charging port at the bottom of your device for dirt or lint. Begin with either blowing out the port or using compressed air to do the same.

Battery is broken

If nothing else works, then replace your battery. There is a full guide here one our site.

Front screen is shattered

You didn't believe all of the videos online and decided to do your own drop test.

Front panel has shattered

Most phone screens front glass panel is LCD, and with that, it pushes us to replace it whole as one piece.

No sound from speakers

Everything seems to be working fine, but when you go to play your favorite music nothing plays.

Speakers are dirty

You should first try to clean your speakers out. Begin by removing the back panel of the One Touch Fierce to reveal the speaker. Then using a can of compressed air blow off the speakers from a safe distance.

Guides to open your device can be found on iFixits website here

Software Malfunction

Try your One Touch with another set of headphones or speakers just to make sure that the problem is with the hardware. If this does not work, try restarting your device.

Speaker is broken

If nothing has worked your speakers may be broken. In this case, refer to the replacement guide on iFixit's website.

Pictures taken are blurred

Photos not coming out right? No problem, it's an easy fix!

Camera is dirty

If your pictures are messy, first take an alcohol wipe to clean off smudges on the camera.

Camera is broken

If your photos are still blurry or the lens is clearly broken, then you will need to replace your device's camera.

82 comentários

Im having problems with my Alcatel one touch fierce. Every time I charge my phone it began to lag the ligjt keeps blinking nd its like I put the charger in. Can anyone help?

tesuya808 - Responder

My light in my fierce blinking dont kno what the issue is.either

Andrew Stanisic -

my volume button is not working so I can not use it nor can I take a screenshot. any help & advise??thanks

Ereeny Gawdat - Responder

Same thing is happening to my phone it is not wanting to turn down the volume when I try it just atomaticaly turns back up

Mary -

My camera is blurry how can I fix it

Alexis Gibson - Responder

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