I took my iMac to an Apple Store in France for a mainboard replacement. I won't say where, but when I actually saw it, the glass was chipped quite badly at the base, where the metal touches the glass. So it does happen. Had a tense conversation with the manager and they replaced the screen/glass.
Alas a month later apparent RAM problems (beep beep beep, machine refusing to go oo sporadically). They then changed the ram, saying it was unrelated.. 3 weeks later the ram issue resumed... AppleCare, to their credit, almost immediately then offered to replace the whole machine which i didn't expect but it's a relief. Im sure my iMac situation was unusual, but things dont always go as planned when a problem starts and they start ungluing these machines and moving bits about!
Quando isso acontecer, você poderá ver um gráfico da reputação que ele adquiriu ao longo do tempo.
Aqui está uma prévia de como será o gráfico:
Nenhuma reputação adquirida ainda.