My name is Roxanne and I attend Eastern Washington University. I am a biology major with a minor in technical communication, with the intention to become a science writer.
I love arts and crafts (knitting, crocheting, drawing, painting, clay sculpting, etc.), reading, and spending time with my pup, Whidbey (see avatar). My favorites are the color blue, superhero movies, and seafood. Nice to meet you!
The other people on my team are:
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Responder a: Why won't my tablet hold a charge?There could be a variety of causes for this. The easiest may be that your tablet isn't getting plugged in correctly or long enough or the charging cable has failed. Trickier would be the battery failing, but if you've had the tablet a while or just have extra bad luck, it's not out of the question. Luckily we have a battery replacement guide coming soon. I will circle around and update with a link as soon as the guide is public. In the meantime, try looking at our troubleshooting page here and see if any of the simpler issues might be your cause first. Good luck figuring out your power problems! EDIT: Here is the battery replacement guide I mentioned.
Responder a: Why won't my speaker volume turn up or make sound?Speakers issues can come from a range of causes, from the mundane (it's on mute either overall or in a specific app - happens to the best of us at some time) to the more tricky (speaker component failure). To pinpoint what is going on with your speakers and see some possible solutions, try looking at our troubleshooting page here. Tablet speakers are never as good as an actual sound system so you have to be realistic if the performance is just not impressive, but they can also fail sometimes, which would require replacement. Luckily we have a speaker replacement guide right here. Good luck with your speakers!