Hi Liz, You're probably solved this by now - but I just had the same issue. Nothing else I tried worked before this: I pressed Volume Down + Home Button + Power Button for a few seconds. After a few seconds I got a turquise screen warning me about a custom OS install. I cancelled that with a Volume Down press and then my phone booted normally. Got the idea from here. Hope that helps Liz (and you future Internet person), Z:D