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Hi There,

My name is Augie. It’s a pleasure to meet you.

It’s been a fun journey working my way towards working here at iFixit. I am proud to be iFixit’s Customer Service Manager. When not busy helping do my small part to fix the world, I’m a cartoonist, world traveler, and professional / USA National Champion Yoyo Player.

Though i’m not always sure the windy path that led me here, on some level, I think that fixing things is in my blood. My dad was a tech repair man in the 1980s and early 90s. He showed up everyday to work for IBM in a shirt and tie, with a briefcase full of greasy tools, a giant Fiat-sized cellphone in his car's console, and a pager on his belt for when emergencies struck. He'd get down and dirty working on huge million dollar printers and all sorts of other machines that kept IBM going.

He was the one who inspired me to work with my hands, to fix things, and to have a general curiosity about how things work. Though he’ll never get the chance to see me working here, I consider my work here at iFixit to be in his honor.

Besides working here at iFixit, I'm most excited about travel. I've been to 15 countries or so and have seen hugely lopsided sides of the economic spectrum. What I love about fixing things is that it truly empowers people. It saves them money, keeps their essentials running, and builds their confidence. It's truly a skill that helps change lives, and it's something I'm quite proud to be apart of it.

Cheers, and thanks for reading,