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To soft reset the device, use a paperclip to carefully press the reset button located on the back of the device. The exact location of the button can be seen in the picture.
  • To soft reset the device, use a paperclip to carefully press the reset button located on the back of the device. The exact location of the button can be seen in the picture.

  • A soft reset means that it will usually not affect your personal data on your device, unless the batteries are low.

  • After you press the button, the device will reboot as if you just powered on your device and it should clear up most common device problems.

  • If your device is still not powering up or has a blank display, the next step will help you perform a hard reset of the device.

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