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Introdução

If you purchased an original Xbox Wireless Receiver for Windows and are wondering how to use it in Windows 10, this guide will show you how to install the driver manually if it is not picked up automatically.

While these issues are less common in Windows 10 then 7/8.x, it is still known to happen.

Guide notes

  • In most cases, Windows 10 will not have these problems. When it does, manual intervention is required. This improved support comes from native Xbox compatibility being a major feature for Windows 10.
  • Windows 7/8.x users: Refer to the Windows 7/8.x guide. These steps are intended for Windows 10.
  • I do not know how to trigger the initial installation window manually. This is not shown since this laptop was used for testing after I uninstalled the driver before making the guide.
  1. If you are using the Model 1790 (Slim) Xbox One wireless receiver, you must use the following driver: Xbox - Net - 7/11/2017 12:00:00 AM - 1.0.46.1.
    • If you are using the Model 1790 (Slim) Xbox One wireless receiver, you must use the following driver: Xbox - Net - 7/11/2017 12:00:00 AM - 1.0.46.1.

    • Plug your Xbox Wireless Receiver into your PC. If the installation works, no work is needed. If it fails, proceed to Step 2.

  2. Open Device Manager. The best  way to do this on Windows 10 is to right click the Start Menu and select Device Manager. Locate the Other Devices section. Without a driver installed, the receiver will be found here. Double click XBOX ACC and verify your error code is Code 28.  Click Update Driver and you will see a window with two options.
    • Open Device Manager. The best way to do this on Windows 10 is to right click the Start Menu and select Device Manager.

    • Locate the Other Devices section. Without a driver installed, the receiver will be found here.

    • Double click XBOX ACC and verify your error code is Code 28. Click Update Driver and you will see a window with two options.

    • Before manually installing the driver, try selecting Search automatically for updated driver software. Install the driver manually if this fails.

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  4. Note: If this link does not work, search Xbox Wireless. Go to the Microsoft Update Catalog website to download the driver. Select the following driver: Microsoft driver update for Xbox Wireless Adapter for Windows (18.31.1.34) and download it. Unzip the .cab folder with 7Zip. Select Browse my computer for driver software. Locate the folder where the driver is downloaded, and  select Copy address as text. Paste this location into the box under Search for drivers in this lcoation:.
    • Note: If this link does not work, search Xbox Wireless. Go to the Microsoft Update Catalog website to download the driver. Select the following driver: Microsoft driver update for Xbox Wireless Adapter for Windows (18.31.1.34) and download it. Unzip the .cab folder with 7Zip.

    • Select Browse my computer for driver software.

    • Locate the folder where the driver is downloaded, and select Copy address as text. Paste this location into the box under Search for drivers in this lcoation:.

    • Click Next and install the driver.

  5. To verify the driver was installed correctly, check if the receiver shows up under Network Adapters. If the driver was installed correctly, this is where the receiver will be found.
    • To verify the driver was installed correctly, check if the receiver shows up under Network Adapters. If the driver was installed correctly, this is where the receiver will be found.

Conclusão

To reassemble your device, follow these instructions in reverse order.

3 outras pessoas concluíram este guia.

Nick

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Master Techs Membro de Master Techs

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Hi Nick,

This is a great guide. It seems to be a common issue and many people have offered similar solutions, but this one is the clearest and most well-explained.

However, it didn’t work for me - and from comments I’ve seen around, I know I’m not the only one. I wonder if you have any thoughts on this?

At the end of Step 3 (“Click Next and install the driver”), the window flashes to something like “Searching location…” for less than a second and then I get:

Windows was unable to install your XBOX ACC

Windows could not find drivers for your device.

If you know the manufacturer of your device, you can visit their website and check the support section for downloadable drivers.

I’m using Win 10 64-bit, fully updated.

I’ve tried the other drivers on the Update Catalog with the same result.

Is it possible to manually force the drivers to be installed?

Thanks,

Eryn

ErynExtremelyOnline - Responder

You can actually download the driver manually to force the installation. To force the installation, you will need this driver for Win10: Microsoft driver update for Xbox Wireless Adapter for Windows (18.31.1.43)

If the issue is installation, you need to unzip the folder and put the files in a normal folder. The .cab folder from the download site doesn’t work as-is. I should have clarified this, but it’s corrected.

Nick -

Thanks, but that wasn’t my issue.

I figured out that you can use the “Have disk…” option in the driver update dialog to force the install, but that still didn’t fix it - Device Manager correctly identified the device as “Xbox Wireless Adapter”, but it showed error code 10 and still failed to work.

What actually fixed it was a NEWER, entirely different (and deceptively named) driver in the Update Catalog.

For 64-bit systems:

Title: Xbox - Net - 7/11/2017 12:00:00 AM - 1.0.46.1

Products: Windows 10 Anniversary Update and Later Servicing Drivers,Windows 10 S and Later Servicing Drivers

Classification: Drivers (Networking)

Last Updated: 7/11/2017

Version: 1.0.46.1

Size: 217 KB

For x86 systems:

Title: Xbox - Net - 7/11/2017 12:00:00 AM - 1.0.46.1

Products: Windows 10 Anniversary Update and Later Servicing Drivers,Windows 10 S and Later Servicing Drivers

Classification: Drivers (Networking)

Last Updated: 7/11/2017

Version: 1.0.46.1

Size: 194 KB

I really hope this helps anyone else out there with the same issues as me.

Eryn

ErynExtremelyOnline -

I did it on a W10 Build 1708 system with deferred updates and the throttled internet connection option enabled. I think 1708 is the Anniversary update, so there’s a chance that system had an older build at the time.

Nick -

Yeah, that makes sense.

I also just realised that your guide is for the original Wireless Adapter - whereas I’ve got the new (smaller) one. Maybe add a note that owners of the newer adapter will also need the newer driver?

None of the other guides I’ve seen out there include this info either, and yours is still the easiest to follow… so you’re still winning :)

ErynExtremelyOnline -

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