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How to fix an Xbox 360 S Stuck DVD Tray

O que você precisa

  1. How to fix an Xbox 360 S Stuck DVD Tray, Top Panel: passo 1, imagem 1 %32
    • In the following steps, you will remove the top vent, secured to the top panel by the thirteen clips shown.

    • Take care when removing the fan vent not to break any of the plastic clips.

  2. How to fix an Xbox 360 S Stuck DVD Tray: passo 2, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 2, imagem 2 %32
    • Orient the console so that the words "XBOX 360" on the sides are right-side up, and the faceplate is facing to the left.

    • Insert a metal spudger between the top vent and the top bezel near the rear of the Xbox.

    • Rotate the spudger away from the console, prying the edge of the fan vent up until the two plastic clips come free.

    • Be sure to rotate the spudger far enough so that the plastic clips clear the silver rim of the top bezel.

    Whoever gave that tool the name “spudger” needs to be shot in the face.

    Richard - Responder

    This step is and the others following are to rough and not needed, simply put smth in between the lamellar and push it up with littlebit pressure thats better for the plastic parts.

    TheSupport - Responder

  3. How to fix an Xbox 360 S Stuck DVD Tray: passo 3, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 3, imagem 2 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 3, imagem 3 %32
    • Insert a metal spudger between the fan vent and top bezel along the left side of the console.

    • In the same manner described above, begin prying the left side of the top vent away from the top bezel.

    • Continue prying along the left side of the device, freeing all the clips on that side.

  4. How to fix an Xbox 360 S Stuck DVD Tray: passo 4, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 4, imagem 2 %32
    • Lift the fan vent up from the freed left side to disengage the clips along the right side.

    • Remove the entire fan vent.

  5. How to fix an Xbox 360 S Stuck DVD Tray: passo 5, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 5, imagem 2 %32
    • In the following steps, you will be releasing the six clips highlighted in red.

    • Each clip can be undone by inserting a metal spudger underneath the bottom edge of the clip. Once underneath the bottom edge, simply prying away from the console will free the clip.

    see the red boxes specially in image

    Restrict - Responder

  6. How to fix an Xbox 360 S Stuck DVD Tray: passo 6, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 6, imagem 2 %32
    • Orient the console so that the left case is facing toward you and the faceplate is facing toward the right.

    • Insert a metal spudger through the front-most slit on the left edge of the top bezel and between the bottom edge of the clip and the left case, as described above.

    • Simultaneously rotate the spudger away from the console and pull up on the top bezel to free the clip.

    • You will hear a "pop" signifying that the clip cleared its catch.

    So I got the fan filter thing off, but the black edge plate thing isn't coming off. All I did was warp my flathead screwdriver and scratch the console.

    HumidTater - Responder

  7. How to fix an Xbox 360 S Stuck DVD Tray: passo 7, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 7, imagem 2 %32
    • Using the same method described above, free the two remaining clips along the left edge of the top bezel.

  8. How to fix an Xbox 360 S Stuck DVD Tray: passo 8, imagem 1 %32
    • Grab the entire top panel with your hands, lift up the entire left edge high enough to rest the separated clips on top of the left case.

    • You may have to go back with a spudger and undo any clips that have re-attached.

    • The top panel will not come free of the console yet.

  9. How to fix an Xbox 360 S Stuck DVD Tray: passo 9, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 9, imagem 2 %32
    • Rotate the console so that the rear of the Xbox 360 S is facing to the right, and the right case is facing you.

    • Insert a metal spudger through the rear-most slit on the right edge of the top bezel and between the bottom edge of the clip and the right case.

    • While lifting up on the top bezel with your fingers, rotate the spudger away from the console to free the clip.

  10. How to fix an Xbox 360 S Stuck DVD Tray: passo 10, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 10, imagem 2 %32
    • In the same manner as described in the previous steps, release the middle and front clips along the right edge of the top panel.

  11. How to fix an Xbox 360 S Stuck DVD Tray: passo 11, imagem 1 %32
    • Lift the top panel off the device.

    • You may have to go back with a spudger and undo any clips that have re-attached to the console.

  12. How to fix an Xbox 360 S Stuck DVD Tray, Hard Drive: passo 12, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray, Hard Drive: passo 12, imagem 2 %32 How to fix an Xbox 360 S Stuck DVD Tray, Hard Drive: passo 12, imagem 3 %32
    • Orient the Xbox 360 S so that the bottom of the console is facing toward you.

    • Push the latch holding down the hard drive cover to the left.

    • Pull the hard drive cover away from the console.

  13. How to fix an Xbox 360 S Stuck DVD Tray: passo 13, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 13, imagem 2 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 13, imagem 3 %32
    • Firmly grasp the fabric tab labeled with the size of the hard drive (e.g. "250 GB") attached to the hard drive.

    • Pull the hard drive straight out of the console.

    • The fabric tab is attached to a catch further inside the hard drive housing. It will take some force to pull the hard drive out.

    If i buy a new xbox 360 and replace the hardrive inside with my own, will i have my account and saves? or will i have to recover my account and start over?

    yamboboy - Responder

    You will still have your saves and account if you replace your hard drive in the new xbox

    Robert Miller -

    hola tengo un disco de laptop y quiero ponerle 100 juegos como puedo hacer la xbox me reconose el disco y todo lo configuro pero cuando conecto a mi pc para pasar los juejosel emulador no me deja

    Cesar Tourreilles - Responder

    My fabric was accidentally ripped off years ago. What do I do?

    org 2026 - Responder

    Stick another bit on there

    Josh Cool -

  14. How to fix an Xbox 360 S Stuck DVD Tray, Bottom Panel: passo 14, imagem 1 %32
    • In the following steps, you will remove the bottom vent.

    • It is attached to the bottom panel by the seven clips shown.

  15. How to fix an Xbox 360 S Stuck DVD Tray: passo 15, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 15, imagem 2 %32
    • Orient the Xbox 360 S so that the hard drive port is facing up and the faceplate is facing to the left.

    • Insert a metal spudger between the black bottom vent and the silver rim of the bottom bezel, in the rear right corner of the vent.

    • Rotate the spudger away from the console, prying the vent up from the bottom bezel.

    • Be sure to rotate the spudger far enough so that the clips on the vent are lifted past the silver rim of the bottom bezel.

  16. How to fix an Xbox 360 S Stuck DVD Tray: passo 16, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 16, imagem 2 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 16, imagem 3 %32
    • In the same manner as described above, pry the two remaining clips on the bottom right edge.

    • All of the clips along both the right and front edge should now be free. If other clips have come undone as well, that is fine.

  17. How to fix an Xbox 360 S Stuck DVD Tray: passo 17, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 17, imagem 2 %32
    • Remove the bottom vent by lifting it away from the bottom bezel.

  18. How to fix an Xbox 360 S Stuck DVD Tray: passo 18, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 18, imagem 2 %32
    • In the following steps, you will remove the bottom bezel, which is attached to the rest of the console by the six clips shown.

    • The clips shown in red can be detached by inserting a metal spudger underneath the bottom edge of the clip. Once underneath the bottom edge, simply prying away from the console will free the clip.

  19. How to fix an Xbox 360 S Stuck DVD Tray: passo 19, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 19, imagem 2 %32
    • Insert a metal spudger through the slit near the rear left corner of the bottom bezel.

    • Rotate the spudger away from the device while lifting the rear bezel up with the other hand.

    • You may hear a "pop" signifying the clip has cleared its catch.

    These are pretty awkward to remove, but once you understand how they work its easy enough. The goal here is to slot the spudger THROUGH the gap of the silver tabs (visible in previous steps image, circled) and then pry. Put pressure against the wall of the Xbox case and push downwards, once you feel the spudger slot in, then apply force away from the Xbox and pull up a little with your free hand.

    Spaced Invader - Responder

  20. How to fix an Xbox 360 S Stuck DVD Tray: passo 20, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 20, imagem 2 %32
    • Insert a metal spudger through the left middle slit of the bottom bezel, and between the bottom edge of the clip and the left case.

    • Simultaneously pull the bottom bezel up and rotate the spudger away from the console to free the clip.

    • In a similar fashion, free the clip at the front of the bottom bezel's left edge.

    • The entire left side of the bottom bezel should now be free.

  21. How to fix an Xbox 360 S Stuck DVD Tray: passo 21, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 21, imagem 2 %32
    • Turn the console around so that the faceplate is facing to the right and the right case is facing toward you.

    • Insert the spudger into the rear-most slit on the right edge of the bottom bezel, and wedge it behind the clip by pushing the spudger down while pushing the tip of the spudger against the right case.

    • Simultaneously release the clip and pull the bottom bezel up.

    • This clip is especially hard to remove. Some force will be required to insert the spudger correctly.

  22. How to fix an Xbox 360 S Stuck DVD Tray: passo 22, imagem 1 %32
    • This clip does not have a slit in the bezel to guide you. You can locate the clip by looking under the bezel near the hard drive slot.

    • Insert a spudger between the silver rim and bottom bezel directly above the clip shown.

    • Release the clip while pulling up on the bottom bezel.

  23. How to fix an Xbox 360 S Stuck DVD Tray: passo 23, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 23, imagem 2 %32
    • This clip is smaller than the others and should not be removed from above like the others.

    • Lift the left edge of the bottom bezel up enough to gain clearance.

    • Insert a metal spudger behind the left edge of the last clip, and push the clip away from the right case.

  24. How to fix an Xbox 360 S Stuck DVD Tray, Left Case: passo 24, imagem 1 %32
    • Opening your Xbox 360 any further will require breaking or removing the warranty sticker on the outer case. Your Microsoft warranty for any components not directly attached to the logic board will likely be voided by removing this seal.

    Does not void the warranty in the United States according to the FTC that sent a cease and desist letter directly to Microsoft about this exact issue.

    Jeff - Responder

  25. How to fix an Xbox 360 S Stuck DVD Tray: passo 25, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 25, imagem 2 %32
    • Orient the console right-side up, with the faceplate facing toward you.

    • Locate the two clips connecting the right and left case along the top edge of the console, behind the Wi-Fi card.

    • While pushing the left and right case away from each other with one hand, pry the clips away from the case with a metal spudger.

    Retiring the WiFi module, this task gets a lot easier

    Luismi Carmona - Responder

  26. How to fix an Xbox 360 S Stuck DVD Tray: passo 26, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 26, imagem 2 %32
    • Continue to hold the two cases apart to prevent the clips reattaching.

    • Insert a spudger between the right and left cases to hold them separate while you work elsewhere.

  27. How to fix an Xbox 360 S Stuck DVD Tray: passo 27, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 27, imagem 2 %32
    • Flip the Xbox over so the faceplate is facing left, and the left case is facing toward you.

    • While pushing the left and right cases apart with one hand, free one clip located beside the hard drive slot.

  28. How to fix an Xbox 360 S Stuck DVD Tray: passo 28, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 28, imagem 2 %32
    • Continue to hold the cases apart to prevent the clips from reattaching.

    • Place another spudger between the left and right cases directly below the clip.

  29. How to fix an Xbox 360 S Stuck DVD Tray: passo 29, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 29, imagem 2 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 29, imagem 3 %32
    • Insert the flat edge of a metal spudger between the left and right cases where the warranty sticker used to be.

    • Pry the left case upwards to form a gap between the two cases, and slide the spudger in toward the left case.

    • Rotate the spudger upward to release the last clip.

    • The spudgers holding the top and bottom clips apart may be removed.

    if you make a hole right here like the link`s picture you can boot the lock

    https://scontent-mia.xx.fbcdn.net/hphoto...

    Midguet Garcia - Responder

    As the user above me said, please avoid doing it like shown in the guide. It just didn’t work on my Xbox (unless your goal is to destroy the plastic case). Instead, pick some small needle like object (the spudger was too short for this, I used the SIM bit of my iFixit driver kit) and find the right spot on the big sticker which is on the left in the pictures shown in the guide. That spot is just between the text and the column of logos (Dolby Digital, etc.) (https://team-xecuter.com/slim/slim_secre..., picture not mine). Poke it (don’t be too gentle, you have to apply some force) and you will hear the clip release.

    Davide Volta - Responder

    Both the above links are dead, i used this YouTube video which shows you the process of getting the hidden clip

    https://youtu.be/dFD94d6mDFE

    Kenny Montgomery - Responder

    I was able to open it by pushing on the sticker to unclamp the clip while another person helped me pull open the case.

    StellularWolf51 - Responder

    Here is a Video that shows the small hole behind the sticker, ist in german but ist good to see how to open that hidden clip easiely.

    https://www.youtube.com/watch?v=Bsy5IUVg...

    Michael Buß - Responder

  30. How to fix an Xbox 360 S Stuck DVD Tray: passo 30, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 30, imagem 2 %32
    • Release one clip in the front left corner of the top edge securing the left case to the faceplate.

  31. How to fix an Xbox 360 S Stuck DVD Tray: passo 31, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 31, imagem 2 %32
    • Flip the console over so the bottom is facing upward.

    • Release one clip in the front left corner of the bottom edge securing the left case to the faceplate.

    • Rotate the left case away from the device to release the last two inner clips.

    • Remove the left case.

  32. How to fix an Xbox 360 S Stuck DVD Tray, Faceplate: passo 32, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray, Faceplate: passo 32, imagem 2 %32
    • Orient the console right-side-up, with the faceplate facing forward.

    • Release the clip near the front right corner of the top edge securing the right case to the faceplate.

    There are 4 black screw that has to be removed before you can detach the other cover. Please note

    emmoski4real - Responder

    Sorry, there 5screws, one in the middle and 4 at the edges

    emmoski4real - Responder

  33. How to fix an Xbox 360 S Stuck DVD Tray: passo 33, imagem 1 %32
    • Turn the console over, so that the bottom is facing upward, and the faceplate is facing forward.

    • Release the clip in the bottom right corner of the top edge securing the right case to the front case.

  34. How to fix an Xbox 360 S Stuck DVD Tray: passo 34, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 34, imagem 2 %32
    • Lift the left edge of the faceplate upward to release the last two clips securing the faceplate to the right case.

    • Detach the faceplate from the rest of the device.

    • The faceplate is still attached to the console by a thin ribbon cable. Do not attempt to completely remove the faceplate yet.

    It is easier to perform step 40 before 34 (unscrew the long torx screws to make the right case flexible)

    Peter - Responder

    There isn’t 2 clips there is 4 clips

    Daniel Mattes - Responder

  35. How to fix an Xbox 360 S Stuck DVD Tray: passo 35, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 35, imagem 2 %32 How to fix an Xbox 360 S Stuck DVD Tray: passo 35, imagem 3 %32
    • Using a spudger or fingernail, lift the clear blue tab away from the connector.

    • Slide the locking tab on the power switch board cable connector toward the top of the console.

    • The locking tab will only move about 2 mm.

    • Pull the power switch cable straight out of the connector.

    • The faceplate is now free of the rest of the console.

  36. How to fix an Xbox 360 S Stuck DVD Tray, Wi-Fi Board: passo 36, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray, Wi-Fi Board: passo 36, imagem 2 %32 How to fix an Xbox 360 S Stuck DVD Tray, Wi-Fi Board: passo 36, imagem 3 %32
    • Remove the single T10 Torx screw holding in the wireless card.

    • Pull the Wi-Fi board out of the console.

  37. How to fix an Xbox 360 S Stuck DVD Tray, Right Case: passo 37, imagem 1 %32
    • This is the terminal point if you ever want to send your Xbox back to Microsoft for repair.

    • Remove the large white warranty sticker from the metal frame to expose a screw.

  38. How to fix an Xbox 360 S Stuck DVD Tray: passo 38, imagem 1 %32
    • Remove the five 55.5 mm T10 Torx screws securing the right case to the metal frame.

  39. How to fix an Xbox 360 S Stuck DVD Tray: passo 39, imagem 1 %32
    • Turn the Xbox over so the right case is facing up.

    • Lift the right case off by its metal framework.

  40. How to fix an Xbox 360 S Stuck DVD Tray, Optical Drive: passo 40, imagem 1 %32 How to fix an Xbox 360 S Stuck DVD Tray, Optical Drive: passo 40, imagem 2 %32
    • Disconnect the optical drive data cable from the back of the optical drive.

    • Disconnect the power cable from the back of the optical drive.

  41. How to fix an Xbox 360 S Stuck DVD Tray: passo 41, imagem 1 %32
    • Lift the optical drive out of the Xbox.

    Is there a specific Optical Drive that Microsoft uses in these or can I upgrade my drive?

    whitemare0 - Responder

    i took my drive out but when installed my replacement it would not work

    davidgardner301 - Responder

    WAS thinking of possibly trying to repair my son's Xbox 360S, by replacing the optical drive, but after looking at all the spudger steps to get to the drive and then your comment that the replacement might not actually work... forget about it! I ain't going to all that work for possibly nothing... t'ain't worth it!

    Anyone want a perfectly working Xbox 360S with a drive the spins game discs upon ejection? We've already bought a replacement, so this unit is for sale... name your price.

    Luposian -

    In regards to davidgardner301 comment there is a extra step they. Didn't show on this replacement guide in order for your new disk drive to work you will need to remove the origional board connected to thje origional drive that came with the system and soler that onto the new one its a tricky process however its a step most people over look

    Without the origional board the xbox will not accept the replacement drive only because each disk drive is coded to work with tat soecific xbox only so your out of luck if you already. Tossed out your old disk drive

    Eric Liu - Responder

    So I installed the drive but the thing keeps reading the games as dvds, hence; wont play them, why?

    BigD29853 - Responder

    The DVD drives are coded to the Motherboard. If you buy the same exact drive to replace the broken one. You will still need to either 1) transfer the DVD circuit board OR 2) get the Firmware from the old DVD drive using a PC and then transfer it to the New DVD. There are website regarding this procedure if you want to look it up.

    Lawrence - Responder

  42. How to fix an Xbox 360 S Stuck DVD Tray, How to fix an Xbox 360 S Stuck DVD Tray: passo 42, imagem 1 %32
    • The Drive unit itself

    • For the lite-on phillips drive, you pretty much have to use brute force and a little prayer. Once you remove the rubber piece near the back (sound dampner and it keeps the drive from wiggling), remove the sponge foam strip at the front (allows the drive to close silently) and the 4 screws at the corners.

    • You then remove the top piece (some videos will actually have you remove the top spin plate, but that is not necessary). Slide the drive components towards the front, after lifting the front to clear the base pins from the other half of the case.

    • Then carefully remove the drive tray from the side lips holding it in place, starting from the back of the drive and using it's flexibility to free it one tab at a time towards the front.

  43. How to fix an Xbox 360 S Stuck DVD Tray: passo 43, imagem 1 %32
    • Once free you'll notice a small guide pin on the right side (from the front view) near the gears, manually rotate the gears (lowering the lens assembly) until the pin lines up on the far right side (there should be a guide track for it on the bottom of the tray).

    • Slide the tray back into place making sure the guide pin is properly aligned into the guide track.

    • You can do a partial reassembly to test the fix, but be careful as the power cord "key" is a molded part of the case, so it can be inserted upside down.

Conclusão

To reassemble your device, follow these instructions in reverse order.

33 outras pessoas executaram este guia.

Bryan Packer

Membro desde: 06/28/12

1.299 Reputação

Autoria de 1 guia

5 comentários

Was able to pop tray up on right side out of guide, then moved gears till the pin lined up with bottom of tray, popped tray back into guide. Worked perfectly.

keithlasovich - Responder

step 35 is not necessary, just gently flip xbox and detach dvd-drive

Dmitriy Kossenko - Responder

why a repeat of step 41 pic on step 42 and 43? Pix of the internals of the drive could be useful.

Dave - Responder

Thanks for writing this! This guide was really helpful and my xbox is working perfectly again :) never done anything like this before but instructions were clear and I'm pretty happy with myself to be honest. Could do with relevant pictures on the last two steps but overall a really useful and well written guide.

Rachel Jackson - Responder

STUCK DRIVE = Need go no further than Step 4. (Photos available)

After removing the top vent you will be able to see a hole in the mesh towards the front.

Beneath the mesh is the side of the DVD case with another hole lining up with hole in mesh. (May have yellow circle around it).

This will need a long thin probe (Nothing I have in my kit) like a perfectly straightened paper clip.

Push the probe through the hole which disengages the lifter inside the DVD player and allows the draw to open.

No need to go past step 4 unless the DVD needs to be opened to remove stuck objects.

Stephen - Responder

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