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How to replace the wireless card in your XPS 13. If you’re having trouble connecting to wi-fi, replacing or re-seating the wireless card may fix it.

  1. Remove the eight 4 mm T5 Torx screws from the bottom cover. Remove the eight 4 mm T5 Torx screws from the bottom cover.
    • Remove the eight 4 mm T5 Torx screws from the bottom cover.

    Missing a step about removing the tiny Phillips head screw under the XPS flip up cover in the middle. Also, there are hooks all the way around the cover so it doesn’t simply lift off.

    curtis_p_brown - Responder

    What about step 3???

    Peter Hecht -

    Please dont hurry , take your Time to follow this procedure. It takes 20 min (not 5) and step 4 requires half of this Time. Good luck.

    Peter Hecht - Responder

    +1 Peter Hecht is right - getting the little clips the back is snapped on with is time consuming and a bit fiddly for people not used to “spudging” off covers. Starting from the back is the key those come loose much easier and help with the rest

    Doug Steinschneider - Responder

  2. Use a plastic opening tool to pry open the 'XPS' flap in the middle. Use a plastic opening tool to pry open the 'XPS' flap in the middle.
    • Use a plastic opening tool to pry open the 'XPS' flap in the middle.

    No flap or screw on the XPS 9370, just a press-fit latch at the centre of the cover. This can be gently prised off.

    Alan Thomas - Responder

  3. Remove the single Phillips screw hidden beneath the flap.
    • Remove the single Phillips screw hidden beneath the flap.

  4. Use opening picks or a plastic pry tool to pry open the case clips, beginning from the back edge.
    • Use opening picks or a plastic pry tool to pry open the case clips, beginning from the back edge.

    It’s not that easy to lift actually, cause there are latches. Had t release them gently all around beforehand.

    Davit Barbakadze - Responder

    Also there’s one additional screw under that plate on the bottom!

    Davit Barbakadze - Responder

    Maybe the later models are different, since it should be from the front: https://www.youtube.com/watch?v=xFIE2SKs...

    shigmas - Responder

    Very difficult step, Proceed very carefull

    Peter Hecht - Responder

    If you are replacing the battery of a 9360 or latter (2016 onward) make sure to do the FRONT first. There are latches on the back that you may break if you try to force it open that way. After prying up the front and the sides, just lift up the front like you would open a hinged box. You shouldn’t feel that much resistance as the back hinges off towards you after you’ve lifted it around 30-40 degrees.

    Giacomo P - Responder

  5. Remove the bottom cover.
    • Remove the bottom cover.

  6. Pull the battery cable connector towards the battery to disconnect it from its socket.
    • Pull the battery cable connector towards the battery to disconnect it from its socket.

    • If the connector is stubborn, push a little at one side, then the other, to "walk" it out of its socket.

    • Do not pull up.

    • Open the display and press the power button for five seconds to drain any remaining charge from the system.

    DO NOT OPEN THE DISPLAY!!! When I did, on my Dell XPS 13 9360, I cracked something in the top right corner where the power button is, and the plastic part of the button came out. I can still press it, but there is now a gap there and dust can get it.

    Asher Grossman - Responder

    I opened they display, very carefull. No problem. Open just enough to press they button.

    Peter Hecht - Responder

    Take care on later models. This is not a breakdown for the 9360, I learned that the hard way.

    Giacomo P - Responder

    Agree with Asher Grossman, open at your peril!

    James White - Responder

  7. Pry the white and black antenna wire connectors straight up from the wireless card to disconnect them.
    • Pry the white and black antenna wire connectors straight up from the wireless card to disconnect them.

    • Pry the connectors gently from the bottom of the metal heads.

    • During reassembly, make sure the white cable connects to the socket marked with the white triangle, and that black goes to black.

    • To reconnect each wire, align the connector carefully over its socket and press down firmly.

    Be very careful about how you “pry” these antenna connectors off or you may pry off the entire socket from the PCB! They should rotate freely in their socket which should help with removal.

    edwardsgreg - Responder

    If the replacement Wifi card‘s Main is a black triangle and Aux is a white triangle, should my antenna connectors still follow the triangles (black cable to Aux, white to Main)? Or follow the wording instead (black cable to Main, white to Aux)?

    Randal - Responder

  8. Remove the 3 mm Phillips #0  screw that secures the Wi-Fi card in place. The Wi-Fi card will pop up at a 45-degree angle once the screw is removed.
    • Remove the 3 mm Phillips #0 screw that secures the Wi-Fi card in place.

    • The Wi-Fi card will pop up at a 45-degree angle once the screw is removed.

  9. Pull the wi-fi card straight out of its socket.
    • Pull the wi-fi card straight out of its socket.

Conclusão

To reassemble your device, follow these instructions in reverse order.

8 outras pessoas concluíram este guia.

Jay

Membro desde: 15/05/2017

261 Reputação

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Cal Poly, Team S21-G6, Livingston Spring 2017 Membro de Cal Poly, Team S21-G6, Livingston Spring 2017

CPSU-LIVINGSTON-S17S21G6

5 Membros

24 Guias de autoria

Thanks for the instructions on swapping out the WiFi module/chip, it looked pretty straightforward from what I could tell when I had the machine open, I just have a simple question for you.

I recently purchased an Intel Dual Band Wireless -AC 8265 Desktop Kit and I do NOT plan on using the external antenna, or mounting bracket that came with it, ONLY the chip in place of the one on the laptop.

So I wanted to know would the chip in that kit be useable in my Dell XPS 13 9343 model laptop? Everything looks to be about the same with this chip and the actual laptop model [except that the laptop one doesn’t come with the external antenna], so if I can use it that would save me shipping it back and then ordering again.

Thanks

Bob Marotta - Responder

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