Freezer is leaking from inside then drains out the door also the whole bottom vent at the bottom of freezer freezes up with solid ice chunks to wear I can’t move the bottom tray where I store food and Leaks from the inside and comes out and also leaks from under the fridge as well I need your help please
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There's a drain tube leading from under the evaporator unit inside the freezer compartment to the evaporator pan underneath the compartments near the compressor motor.
Check if it is blocked preventing the defrost meltwater from draining away to the pan and could then back up and overflow through to the freezer compartment and also to underneath the refrigerator. Any water that gets into the freezer compartment will refreeze once the auto defrost cycle has finished.
Here's a video that shows how to replace the drain hose so that you can check if the hose is OK and not blocked.
Here's a video that shows how to replace the defrost heater in the refrigerator. This video is only to show you how to access the area where the drain tube entry hole is in the freezer compartment that connects to the drain hose so that you can check if something may be blocking the drain tube entry hole.
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