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The black screen of death warning when I try to startup. HELP

My mac crashes and gives me the black screen of death. Told me to shut down by pressing the power button. At first it happen every 5-25 minutes.

Now it just stop working completely. Everytime i try to boot up, the black screen appears within 5 seconds.

Need your help urgently. Thanks

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The black screen you see is a kernel panick event often related to a hardware failure. Did something happened to your computer before the problem started. Was the computer dropped ? Was the computer over heating ? Cleaned the keyboard with liquid ? Did you replaced ram ?


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Resetting the Power Manager

If the computer is on, turn it off.

Restart the computer by holding down the reset button to the left of the Serial port for 10 to 20 seconds.

If the computer does not restart, repeat step 2 three or four times.

Resetting the Power Manager and PRAM

Resetting the parameter RAM (PRAM) when the computer is shut down also resets the Power Manager. The following process resets both the Power Manager and the parameter RAM.

If the computer is on, turn it off.

Make sure the Caps Lock key is not down.

Restart the computer. Immediately after hearing the startup sound, simultaneously press and hold Command-Option-P-R. (If you do not hold down the key combination within 5 to 10 seconds after the computer restarts, you must repeat steps 1-3.)

Hold down the keys until you hear the startup sound again. Then release the keys.

If the computer shuts itself off, press the reset button on the back of the computer to turn it back on.

When the computer has finished starting up, restore any custom settings.

If this doesn't work then insert your system disk and start up holding down the "C" key. On the third screen a pull down menu will appear. Go to Utilities - Disk Utility and see if you can repair your disk. If this fails then reinstall the system. Or do the following:

Get to another mac and start up in target mode. Connect via firewire cable, start the bad machine holding down the "T" key. It should bring the hard drive up on the other machine. Get your data off first. Then run disk utilities. Also check remedies listed on Apple's site for gray screen:

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+1 for your answer being accepted. Ralph


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Mac Book Pro with Retina early 2013 - A1398

Strartup a few times then black screen of death, I have tried all the resets and fixes but no joy. I HAVE INSTALLED windows 10 but still does it. If you work on it its fine, the CPU gets so hot that it burn your finger. Even with win10 it starts up but no display. Can Louis Rossman fix this issue, how do I get hold of him.

Thank You

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The "black screen of death" is usually very easy to repair on a laptop. First turn your computer off by pressing and holding down the start button. Next unplug the computer and then remove the battery. Press and hold down the start button for about 60 seconds. Release the button and plug in the computer. Press the start button and the display should return. If this does not work, try it again up to four times. No results usually indicates a bad mother board. Hope this helps.

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Why are you responding to a question that's almost a year old and has been solved with your "canned, (copied and pasted)" answer? You've used this same answer on five questions now.


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Jeff mImery será eternamente grato(a).
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