My MacBook is frozen and it will not shut down. What's wrong?
My MacBook has been frozen for two days now, and I can't turn it off. I have tried the power button as well as command, control, and power buttons simultaneously with no result. I can move the mouse, but I cannot do anything when I try to give a command. When I push the power button, the screen goes black. And when I turn it on again, it looks like it goes to sleep and wakes up on the same screen. Any suggestion?
P.S I haven't tried to take out the battery because I'm scared maybe something worse will happen.
Esta é uma boa pergunta?