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2013 mbp Keys Q through O not working

a row of non working keys on a 2013 retina macbook pro. not coming across any resource online which addresses this specific issue yet… feels like a software issue since adjacent keys Q through O stopped working . Issue was fixed on restart once but not working anymore. any help would be much appreciated.

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Does it work if you boot into recovery OS and type into terminal? That would rule out software issue when it doesn’t work.

9 de set de 2022 por Duck

@johnmarston - What is the OS you are running on this system? macOS as well as Windows by chance?

9 de set de 2022 por Dan

Thanks. running macos big sur alone@danj

10 de set de 2022 por John Marston

Thanks for the reply, checking the steps on how to do this @thequacker