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Repair documentation and service information for Hisense televisions.

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Need help diagnosing boot up issue

Greetings everyone. I'm looking for some diagnostic help with a TV I have.

It's an Hisense 65r6e3 and it currently does not power on, but it does have a standby light. The light flashes one long, one short and then one long and repeat. That being said, I have gained access to the control modules and measure voltage at the power cord, and it's 65v, I assume that's fine with it being off. I have measured voltage at one pin to the next of the fuse and have same on both sides. Visually both the power board and the other main board, idk what its called, look fine with no signs of burns, broken solder joints or damage. All of that being said, I understand that there are test points along the boards but other than the obvious 3v3 and GND, I don't know what any of the acronyms mean and don't know what sort of values I'm looking for. I could also say that I've checked every ground for a short and they're all okay.

So, what I'm hoping for is to get a better understanding of how to diagnose this issue.

Please and thank you!

Attached are pictures of the TV model and the boards.

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Harrison Becraft what “ control modules” and exactly where did you measure “voltage at the power cord, and it's 65v”. You should not have 65v on the power cord. There should be household voltage. So if you are in a country that has 110/120v that is what you should have on the cord. Post some picture of where and how you checked. Also post pictures of your boards that look straight at the board. Artistically angled pictures are not conducive to that :-)

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You got it, thanks I will.

I was thinking it was suppose to be 120v, but convinced myself otherwise because I tried two different cables and multiple outlets. All of which are the same and I'm literally checking it at the terminals on plug at the power board.

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1st, verify your meter by measuring directly at a wall socket. Then if you still have 65V on that power board at the connector, there is a bad cable.

2nd, look at this site,

https://electrofixs.com/hisense-roku-tv-...

it has a list of codes and possible faults. You will have to relate your blinks since it does not differentiate long/short blinks.

The only possible problem I see in your pictures is the white stuff on the large IC. That is thermal compound meant to create a good thermal connection between the IC and heat sink. But I don't see the heat sink. If it fell off and was run without it, the IC likely overheated and caused the problem.

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Bill, this is exactly the kind of answer I was looking for. Thank you so much.

So I realized that I wasnt checking the power correctly and I had connected one lead on one terminal and another on the chassis ground and getting 65v. When I put each lead on the power terminals, I got 120v.

I looked at the link you provided. Three blinks is a direct indication to damage of the TV's internal circuit board. I unplugged the backpanel from the t con, had the same fault. I then unplugged the tcon from the main board and I still have the same fault.

I went on to removing the power board and checked each of the capacitors and found that every single one was higher than the rating on capacitors. I then hooked the power board back up and check the connector coming out of the power board to the main board.

https://imgur.com/a/1qlbBNU

Xp805

Gnd-0 Sw-0

Ana-0 Br1-0

Vamp- 17 Gnd-0

Vamp-17 Gnd-0

Gnd-0

Stb-2.5. Gnd-0

12v -12. 12v-12

12v-12. Gnd-0

And both boards match each other.

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I then went to check the voltages of the of the connectors on the bottom of the main board. One appears to go to the switch, another for sound and another to a smaller tiny model, not sure which. https://imgur.com/a/8jb2RSe

I then went to try and check voltages at the tcon but I did not see anywhere to check, and there wasnt a legend and I know checking on the ribbon cable isn't advised.

Lastly, I took the heat sink off to visually inspect things.

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So what was the final answer?

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