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Televisions made by the Chinese multinational electronics company, TCL.

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black screen with sound

I'm having the same problem I have a black screen with sound but I can't get you the menu screen to show the factory reset can somebody please please help me

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Kevin Astorga "black screen with sound" is usually a good indication that your backlight either has failed or it doesn't get turned on. It is a TCL TV so my suspicion automatically go toward a bad backlight array. In a darkened room and with your TV playing audio, shione a flashlight at an angle against the screen . See if you can make pout shapes etc. If so it is your backlight array. If it does not, you will have to remove the back cover and check the voltage on the main board and power board. If those voltages check out alright it could be your T-con board. So, to tell you where and what to check for, we would need to see your boards. Also, see if you can provide us with a complete model number. Post plenty of good pictures of the board and the interconnect cables with your QUESTION. That way we can see what you see.

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https://www.youtube.com/watch?v=QchvRSnh...

Try watching this video and give it a try!

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Unless the TV is diffrent!

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