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Why is the navigation not working anymore in my Mercedes-Benz ML 350?

My car has a built in navigation system and it requires a cd to work and now when i put the disk in the car is just stuck on the start up its a old cd could that be the problem why? do i need a update?

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When you say it is an old CD, do you mean scratched old, or just old? If it is scratched etc. it is possible that it just can't be read. I would start with a known good CD and take it from there.

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its just old it came with my car.

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"Just old" should not stop it from being recognized. :-)

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true but do you think theres a problem with the navigation system because it can read other cds like music.

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If it reads the others, I would start with a newer copy of your software and see what happens. Is it the original MB navigation system?

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You can probably take it to your dealer and they'll do it for free. Most high-end cars (even some lower end too) such as Mercedes and BMW specifically say that when an upgrade to the navigation software comes out, you can go to the dealer to get the upgrade, often for free or the cost of the DVD.

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This happens also to me and it apeared that the navigtion DVD was just dirty, with very fine grain dirt, kind of smoke not eye visible. Every thing went fine again after a wipe and dry.

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I tried a different dvd but it still doesn't work.

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I put CD in my 2007 e350 and it does not show the map it says put navg. Cd in DVD in back trunk . what shout I do ?

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