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1.8GHz dual-core Intel Core i5 (Turbo Boost up to 2.8GHz) with 3MB shared L3 cache

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Mouse cursor frozen, keypad doesn't work

Cursor is frozen in top left of screen and picture of a mouse is displayed on the screen showing a green arrow to turn it on ( I just use the trackpad). I called Apple and they rank some tests which didn’t resolve the issue and said it was a hardware issue
2012 MacBook Air

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It could be a fault at the connector or a faulty logic gate on the motherboard...


Would you recommend getting it repaired by an authorized apple dealer? The reason I ask is I'm worried the repair would cost more than what the laptop is worth (2012)


@Herman Drost Yeah they charge more than what the macbook is worth


@Herman Drost - You can do this! It's not that hard.


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It looks like you have a faulty trackpad connector,

try connecting a mouse and keyboard via usb

Get back to me what happens

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worked! When i disconnect the USB mouse or keyboard the laptop trackpad and mouse don't work. What does this mean and how do I fix it?


@beanman56 - Yes! Time for a new Trackpad.


Thx so much…does ifixit also have a video on how to do the repair


@Herman Drost - I find the guides are more than enough MacBook Air 13" Mid 2012 Trackpad Replacement


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Herman Drost será eternamente grato(a).
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