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The Motorola Moto X4 is the 4th generation phone in the Moto lineup. It features a 5.2" screen and is IP68 rated. Model number XT1900-7, XT1900-5, and XT1900-1

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Why cant my motorola phone charge?

As the title says my phone could no longer charge. Please note that for about a week it could max charge at 4% and if i was lucky 6%. However starting yesterday it could suddenly no longer charge. For more info a possability is it have broke from water that may have gotten into a charging port but that happened 3-5 weeks ago from me writing this. Also note that I have tried 3 different chargers, multiple outlets and tried to see if there was something stuck up there however there is a small possability there is.

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@stranger23 “but that happened 3-5 weeks ago” enough time to cause corrosion damage.

For now I would suggest that you stop continuing to try to charge, sync or otherwise use your phone. This potentially can make a bad situation worse.This may further damage your phone.

The next thing to do is to clean it. Disassemble your phone using these guides Motorola Moto X4 Repair. You must remove all EMI shields. If you do not remove those, you might as well not do anything. After you removed those, clean the whole board, connectors and all with +90% isopropyl alcohol. Follow this guide , and even so it was written for a Apple iPhone 3G all the points are still pertinent to your phone. While you clean your board, check for any obvious damage, like burned or missing components etc. When it is properly cleaned, replace the battery. All these steps are to avoid delayed failure caused by corrosion. Best thing to do would be to clean it with an ultrasonic cleaner, but if you do not have access to one, this will at least help. REPLACE THE BATTERY! Once all this is done, reassemble your phone and reevaluate. Until it is cleaned, everything will only be a guess. Even with all this, water damage has only a small chance to be fully repaired, but at least you can give it a try.

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