My iPhone won't restore or update after being disabled error 2015

I forgot my password and my phone is disabled so I tried using an iMac updated to the latest gen to restore and update it and it didn’t work showing me “The iPhone “iPhone” could not be restored. An unknown error occurred (2015).” Also used a windows laptop. FYI, My battery level last checked was at 88% and it may be lower, does this change anything?

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