Data works, but cannot send or recieve texts, calls.

Have a friend whom has asked me to look at her phone as after installing an update, she can no longer make calls or send / receive texts.


Her data however, is working fine and she can browse the internet or use the phone as a hot spot to watch netflix / youtube, etc.


I havn’t been able to get the phone from her to check anything unfortunately, and I have a few ideas, but I havn’t come across this problem before and wouldn’t mind some additional ideas to help me with troubleshooting.

Responder a esta pergunta Também tenho esse problema

Esta pergunta é pertinente?

Pontuação 0

Comentários:

Does she get an error when attempting to txt/call or just unable to perform the action?

por

Try factory resetting. At times you find barred calls and sms activated

por

Adicionar um comentário