Disc is not accepted in PS4

So I went to insert the disc and I may have let go a moment too early, the noise of a disc inserting properly was there but it didn’t go all the way in. I tried again and I heard a grunting noise.

I tried all kinds of things online, and then took apart the console. Everything looked fine, including the rollers, which were still in place.

I put it all back together and inserted the disc manually with the screw on the side. Once it was fully in the console, it wouldn’t read or load the game. I pressed eject, it beeped, then made the grunting noise again and the disc remained inside.

Does anyone know what the problem could be?

Any help would be much appreciated, thank you

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