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Released September 20, Apple's flagship 2019 smartphone features a 5.8" OLED display, a triple-lens rear camera, and greatly improved battery life. Successor to the iPhone XS.

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iPhone 11 pro stuck in recovery mode after trying to fix power button

I dropped my phone out of the car and it jammed in my power button, so when I got home I opened up my phone and tried to fix the power button. I wasn’t able to so I put it back together to find it in recovery mode. I have looked how to fix this, but nothing I have tried has worked. I tried to restore it with iTunes. I tried 3rd-party programs like iMyPhone and ReiBoot and they didn’t work. I need help trying to get my phone out of recovery mode.

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What error do you get with iTunes restore?


I don't get an error. It just pops up with the message that says "There is a problem with the iPhone "iPhone" that requires it to be updated or restored." When I restore or update it it shows the same message again.


M iPhone says the same, and there has not been any solutions


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hello Isaac,

the damage you are struggling with has nothing to do with a damaged button. Service mode is activated automatically when the integrity of the data flowing through the sensors is disturbed. The reason may be a short circuit in the logical installation, low-current data (not power supply) or broken connections between them. Take the phone to a good repair shop. It will be restored to the state it was in before the fall in 20-30 minutes. The cost should not exceed 120-150$

  • regards,

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Actually if the power button is stuck and the iPhone is powered down it will display the "Connect to iTunes" error because the phone will automatically into recovery mode. That's how you get into recovery mode, by booting the iPhone and holding the power button. Apple should be a bit more clever and detect that the power button is constantly on, and offer to boot normally if the power button is constantly on.

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Exactly what Christian said, as long as the power button is jammed in you’ll have problems. Forget the complicated route. Start simple like getting the button unstuck then go from there. If you can’t do it take it to a reputable shop. If the damage that’s holding the power button in is bad you may need a replacement housing.


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Isaac Nelson será eternamente grato(a).
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