Laptop turns off exactly after 30 minutes, full details given
Hi All
I have done everything I can for weeks and no answer. I searched internet and did what people have recommended and still no use.
My laptop is Dell Inspiron 7559 4k touchscreen and about 4 years old now
While I was playing a game, my laptop froze, 20 minutes later still nothing, I held power button and still nothing, I had to remove the battery from the laptop to finally switch it off as nothing else worked.
I reinstalled battery and started using it as normal, suddenly it turned off after awhile and now it turns off exactly at 30 minute mark.
Laptop works, everything works, I can still play games, watch movies, I'm making this post on this laptop but at 30 minute it will turn off lol.
Now things that I have done to fix it
Checked power settings / dell power settings
Cleaned the laptop
Replaced thermal paste
Replaced thermal pads
Currently its running without these
Removed extra hard drive from laptop (using SSD hard drive for windows installation)
Removed Battery from laptop
Removed wifi hardware from laptop
Removed sound hardware from laptop
Removed case/cover from laptop currently bare boned
Removed extra RAM, tried each ram individually
even without all the above, laptop works and still turns off at 30 minute.
Removed CMOS battery on and off and tested. still turns off after 30 minutes
Disabled Nvidia graphic card via driver
Updated BIOS to oldest and newest - same problem
Full re-installation of windows 10 on SSD
Ran laptop health check / diagnostics via Bios nothing found.
Updated all drivers
even in bios mode, it turns off after 30 minute
It cannot be hardware, I believe its some sort of program that is making my laptop shutdown exactly at 30 minute but dont know how to fix it.
Esta é uma boa pergunta?
7 comentários
It most likely may be a Virus which has gone deep into your system. You should try making a Rescue disk using well trusted anti-malware like avast or Kaspersky and then try scanning your laptop using the rescue disk.
You can also inform us if there are any Blue screens of death...at startup.
por Jesse Jit
@jc_jit Could it really be a virus, if it still turns off exactly after 30 minutes even without any hard drives or anything external plugged in
por Michael Rodrigo
@Michael Rodrigo
Reflash the BIOS to eliminate that possibility.
por mike
Reflashing BIOS that is a great idea but he already tried updating to oldest and newest. Is their a difference?
por Jesse Jit
@jc_jit
Hi Jesse, Ooops missed that. Thanks for pointing that out. No difference really. It was just a way to overwrite any possible tampering with the BIOS.
This is a very unusual case.
por mike
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