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The McCulloch MC1275 is a heavy-duty canister steam cleaner that uses ordinary water heated to over 200 degrees Fahrenheit to clean and sanitize a wide variety of surfaces.

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No light when I plug in my unit!

I just took my unit out of the box, set it up, plugged it in and there is nothing happening! I pressed reset and I still can’t get anything from the unit.

I’m frustrated because I migh have to pack it up and send it back! What a wasted morning!

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I also followed the instructions in the manual, unplugged it, replugged after the reset- nothing! I even tried a different outlet-still nothing!


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Hi @ Priscilla Baskerville ,

As you say you will have to return the cleaner for a replacement or a refund.

You shouldn’t have to find out what’s wrong with a new product and you don’t want to risk voiding the warranty by opening it up to find out what’s wrong

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Priscilla Baskerville será eternamente grato(a).
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