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The March 2015 update of Apple's 13" MacBook Pro Retina Display, model A1502, features fifth-generation Intel Core i5 and i7 processors and introduces the Force Touch trackpad.

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Touchpad and keyboard not responsive

Hi guys,

My touchpad stopped and keyboard stopped working about 3 weeks ago for a few hours and were completely non responsive however just randomly started working again.

This happened twice and then since then it hasn’t worked at all. I adjusted the trackpad cable (while I was waiting for the new one to arrive in the mail) which also fixed it for a few days, and then it stopped again.

Unfortunately did not work with the new trackpad cable which I was sure would do the trick as this seems to be the solution for this from my research.

What else could the issue be? Has worked completely fine with external keyboard this whole time. Thanks in advance!

Edit: Coconut battery screenshot added

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Lets check the battery as your symptoms sound like it is swelling. First lets get a better look at the batteries health, install this gem of an app CoconutBattery take a snapshot of the apps main window and post it here for us to see Adicionar imagens a uma pergunta já existente. Then lets inspect the battery, when the system is encountering problems carefully remove the bottom cover and compare the battery to the images in this guide Substituição da bateria do MacBook Pro 13" com tela Retina de início de 2015 Jump down to Step 18 for a good image do all of the cells look OK?

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Imagem de MacBook Pro 13" Retina Display Early 2015 Bateria

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Substituição da bateria do MacBook Pro 13" com tela Retina de início de 2015

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45 minutes - 2 hours

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Thanks for the reply Dan! I have attached the image to the question. Looks fine to me. Do you think that maybe the touchpad would need to be replaced?

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