Face ID issues after battery replacement (move a little higher/lower)
So after replacing my battery Face ID is no longer able to register my face always saying to move the phone a little higher and then to move the phone a little lower in a loop. I believe the issue is the dot projector. Heres what i’ve tested so far:
- putting the original battery back in
- cleaning all connectors
- reseating back cameras
- taking out the sensor module containing the front camera and putting it back in
- reseating and cleaning everything on the sensors connected to the screen
- called apple support who ran diagnostics and said that they didn’t see any issues with the hardware
- cleaned the dot projector with isopropyl alcohol
The front camera and back cameras still work as well as the proximity sensor and ambient light sensor. I also used an old camera to see that the flood illuminator was lighting up. The only thing that refuses to light up is the dot projector. Thanks for the help!
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