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Repair information, service guides, and troubleshooting help for refrigerators manufactured by Frigidaire.

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freezer is still freezing but the refrigerator not cold

Hi I have a Frigidaire side-by-side stainless steel black frigerator freezer. It was outside and I decided to for the second time or third time spray the inside out with the water hose oops I might have made a boo-boo the freezer is still freezing but the refrigerator part all of a sudden doesn't want to stay cold and the where the thermostat temperatures were reading digital screen it's no longer reading can anyone help me out with this problem and please tell me I didn't just ruin a $2,000 kitchen appliance

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Cause 1

The Evaporator Coils are Frosted Over

The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system.

Cause 2

Evaporator Fan Motor

The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor..

Cause 3

Damper Control Assembly

The air damper control opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper does not open properly, it won’t let enough cold air into the refrigerator. Check the damper control to determine if it is broken or stuck closed.

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Bizzy Lizzy, you might have got water in the display panel and caused a short. A short will cause all kinds of issues. The problem is, without the display working you don’t know what it is set for. You also don’t know what else might be damaged.

The freeer is working, that tells us that the compressor is good. The main control board controls the compressor and since the compressor is working the main board is ok. I’d replace the display board, usually called the User Interface or Temperature Control Board. The next time you clean the fridge, unplug it before cleaning and let it completely dry out before plugging back in. I’d guess that it’d be dry after 2 days with the doors open.

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Bizzy lizzy será eternamente grato(a).
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