A television game console produced by Sony Computer Entertainment; the PlayStation 4 Slim (CUH-2000 Series) is a thinner replacement model for the original PS4. Announced September 7, 2016.

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Blu-ray Disk drive every so slightly grinding

Recently bought a cheap PS4 slim that was a dud, when the power button was pressed the console would also press the eject button, the fan was broken etc!

i fixed all issues and got the console on, it plays and reads disks fine but there is a slight grind/ whirring sound! The disk isn’t scratching top or bottom so I’m assuming it’s the side, I pulled apart the disk drive and the top silver tray was bent a little (literally a tiny amount) when I got it back into shape perfectly it still grinds!

steps I’ve tried

checked all gears and springs

cleaned the whole drive with IPA

taken apart and re assembled a dozen times!

im wondering if there’s a good guide out there for diagnosing these issues for a PS4 slim, I see a few where they show the silver top being taken off but they never show in detail how it is supposed to sit

ie; the little white disk that I assume sits the disk onto the spinning wheel! Sorry for the long post I’m just really confused at the minute as it all seems to sit perfectly but the sound is loud haha

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I have since narrowed it down to the plastic disk that houses the magnet grinding on the two arms that hold it! Still struggling with fixing it though

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If the drive is grinding, it usually means the hard drive is close to failing. Backup your system to an external drive RIGHT NOW and stop using it until the drive is replaced! That being said, if it’s under warranty (which I highly doubt), you may want to send it to Sony or see if they will mail you a new hard drive.

Because there is no specific guide on how to access the drive, refer to the teardown, but use some caution as a key step may not be found in the teardown.

Update

Based on the new information provided, I’m not surprised by the failure mode. The Blu-Ray drives have been made unnecessarily complex since the Fat PS3 was released, so a dead one doesn’t surprise me at all at this point, even on the Slim.

Follow this guide to open the system and replace the drive or drive cover. In this case, you probably just need the laser cover as the laser assembly still works. However, if you replace the entire drive, you MUST move the drive PCB to the new one or it will not work as the drive is paired. If you use the new PCB, it will not read discs.

PlayStation 4 Slim Imagem

Guia

PlayStation 4 Slim Teardown

Nível de dificuldade:

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PlayStation 4 Slim Disk Drive Imagem

Guia

PlayStation 4 Slim Disk Drive Replacement

Nível de dificuldade:

Moderado

10 - 15 minutes

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I should of been much clearer it’s actually the Blu-ray Disk drive I don’t think it’s the drive it’s self, I’ve removed the top metal piece that triggers the sensor telling the drive there’s a disk in it, and just used the magnet to hold the disk in place, when I did this the drive worked perfectly!

Before I attempted a repair I sent it to Sony as it’s only 9 month old and they sent it back telling me my warranty was void because one of the USB ports was bent (a tiny tiny bit)

Due to all of this I think it’s the arms that house the magnet that is rubbing, I just can’t see how! Thanks for your reply though

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It sounded like a hard drive problem from how you described it. I'll update this answer to match that new information but I had issues with the drive in my fat PS3 so I'm not surprised.

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