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Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

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Charging issue after screen replacement

I have just had my screen replaced looked fine but the phone won’t charge properly now does get some charge but not full. It connects to iTunes I have done a soft reboot and a software update to try and resolve any ideas on what it could be

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The phone was powered down when the screen was replace and battery disconnected however I powered the phone up and obviously did not connect the battery properly and the connection did pop off while it was powered up obviously screen was not secured down as I powered up to make sure it was working

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My first thought is you fried your charge port somehow, but if you have connected to iTunes and can actually attempt to charge your battery, then your charge port is fine. An unfortunate side effect of changing the screen is that sometimes it can affect your battery. Did you power down your phone before beginning the repair, and did you unplug the battery before disassembling the phone? If you didn’t, this can sometimes have a negative affect on the battery. I’ve seen them run completely down, to where the battery has to be completely recharged after a screen change and I’ve also seen where they just don’t have the same life they used to have after a screen change. You might attempt to have your battery changed. If you encounter the same problem, the issue could lie with the logic board. Hope that’s helpful.

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The phone was powered down when the screen was replace and battery disconnected however I powered the phone up and obviously did not connect the battery properly and the connection did pop off while it was powered up obviously screen was not secured down as I powered up to make sure it was working

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