I have the same problem with my iPhone 6 plus latest iOS with automatic updates turned on for all app’s.
On FaceTime the microphone works fine but on Facebook Messenger, WhatsApp is not working.
The iPhone was erased, cleaned. All the app’s mentioned here have permissions activated in settings for microphone and camera. The tests were made both on wifi and cellular data.
Each audio and video recording made with Voice Memos, Telegram , Facebook Messenger are ok all the microphones works on local recording. That means all the microphones are ok as hardware condition.
The iPhone loose microphone sound routing only in internet connection streaming. Why i tell that “loose the sound routing”? Because when i start a Facebook Messenger audio call, the receiver can hear me only if i press Speaker icon but i can’t hear him when the Speaker button is on (like the walkie-talkie).
From this i can understand:
- the local audio and video recording use a single microphone which work’s fine (possible buttom or front);
- the FaceTime use the same microphone which work’s fine like in local recordings;
- the Facebook Messenger and WhatsApp use a microphone that can be in bad condition? May be the Rear Microphone between the main camera and flashlight led on the backcover of the iPhone?
- can be a iOS driver or coding issue and not hardware?
- The iPhone main camera (back camera) has a small blur given by autofocus sometimes.
When i will have some time I will make a video with the iPhone issue and i will update my post here.
3 comentários
I have updated your problem with another iPhone microphone issue see bellow.
por burkhart_e
My Same problem Before Update Iso 13.3 My Device iphone 6s plz help
por Gs Sagor
I have the same problem any help
por icccouncil