Unable to get into my own phone after update.
Hey all. I am hoping someone can tell me either what to do, or how to get out of this mess. So I bought this Iphone 7plus from a posting on craigs list. I am very aware of people trying to sell stolen phones and phones where they owe money. I lucked out and found this phone from an older gentleman who had just bought the X and wanted to sell his 7+. So after i verified the phone was completely legit, I bought it from him. I used the phone for about 2 months then in middle of March, it did an ios update. when the phone came back on, it looks like it took everything to do with me, out of the phone, has the original phone owner info up, has his email address and wants his password. I have tried literally everything I can think of to try to get out of this loop. But because I do not know the mans password or entire email acct that the phone thinks is the owner still... I cannot use the phone at all. I am not the most tech savvy person in the world. I just want my phone back. It is now locked, and I cannot do anything until i put in the previous owners password. I have tried and tried to find this man, even had taken out several adds on craigslist trying to reach him. Short of actually ever accomplishing that... What options do i have now? is the phone just totally unusable now? I paid 400 bucks for this phone to only get 2 months of usage. I sincerely hope someone has a solution for me that can get me out of this icloud lock. Has this happened to anyone else after an IOS update? Does anyone know who i could contact to get me my phone back? Is it even possible to wipe the phone completely and get the previous owners info out of my phone forever so this never happens again? Please someone help!
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