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Cant restore. Itunes error "server does not support this version"

Cant restore my ipod. Beep when connected to Itunes but displays error "server does not support this version of itunes"

Have tryed 4 computers (windows and mac) so this is ipod fault. Also has happened before on a 4th gen.

Any sugestions?

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This nifty little trick has stopped all iTunes Error messages dead in their tracks. Give it a try. It worked for me after two days of trying to restore a phone in recovery mode.

Step 1. On your Mac, go to your “Applications” folder.

Step 2. Now navigate to the “Utilities” folder.

Step 3. Launch "Terminal".

Step 4. Type "sudo nano /etc/hosts" (without quotes) and hit return.

Step 5. Enter your password

Step 6. Use the down arrow key to find the “” entries. Once the cursor is in front, make sure you comment out the line(s) by entering “#” in front of the text.

Step 7. Save the file by pressing CONTROL+O.

Step 8. Exit the nano editor by pressing CONTROL+X. I found ctrl X didn't exit for me, so Try "return' key after Control O to save and exit.

Step 9. Restore your iDevice.


Step 1. Start –> Programs –> Accessories

Step 2. Run Notepad or WordPad

Step 3. Click “Open..” from File menu.

Step 4. Browse to Windows/System32/drivers/etc

Step 5. In "files of type:" select all documents

Step 6. Open "hosts"

Step 7. Delete all line that has "" or something like that

Step 8. Hit Save

Step 9. Restore your device

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Could this be the first ifixit date? Ohhhhhh I love happy endings! Xx


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If the trick from Majesty does not work for you or mayer's answer did not change anything but you found a lot of corrosion on your logic board, I'd go with that. Go ahead and clean with a high grade (preferably over 90%)isopropyl alcohol and a brush, just be careful not to knock off any components of the board. Also pay good attention to the connectors and ribbon cable. I have seen the ends of the cable literally green with oxidation. After that dry it well, yes you can use a hair dryer on the cold settings to expedite that process. Re-assemble and give it a try and see what you got. BTW if you already have it open do yourself a favor and replace the battery so you do not have to mess with it at a later time. Good Luck and let us know.

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Try a manual DFU reset.

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But thats for ipod touch. Is it possible to do in a nano?


Been trying menu+action dozens of times but nothing changes. Allways the same error message.


iPod Nano 5 gen has a DFU mode - getting it there isn't the same as the touch - To enter DFU, plug in USB cable, hold Select+Menu until screen goes off, then press Select+Menu again. If iTunes is running, it will download WTF and then FIRMWARE file that launches Disk Mode, allowing firmware restore.


It stays with the same error message. Opened and found a lot of corrosion... maybe its related.


Well this may not have been the best answer given Maj. but I don't think it was bad enough to get your down vote.


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I have the same problem too but on a 1st generation iPod touch

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Have tried restoring using recovery and dfu


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