iPhone screen unresponsive, but phone alive. Hard reset doesn't work?
My iphone 7 screen has stopped working almost suddenly. It was previously cracked and I continued to use it without getting it replaced and it worked perfectly like nothing was wrong. It now does not work at all but the phone still receives notifications and I can play music through earphones by pressing the small control button on the earphone cable. So I thought I just needed the screen changed so I took it to a replacement shop, and they came back to me saying that they tried two screens and it didn't work still. I now am left confused to know what the problem is, I am not sure if they changed the metal digitiser as I think it could be that, but my screen is completely responding to my touch on the home button and charges when I connect to power source as it should, I know a decent bit about iPhones and have changed a few screens in my time, is there any advice anyone can give?
Esta é uma boa pergunta?