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Wi-Fi only version of Apple's 2nd generation iPad Air. Model A1566.

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Mi touch screen is not responding after install the new iOS 11.2

I have a problem with my touch screen after upgrade the last iOs 11.2, I tried to restore in secure mode, reinstalling the iOS, downgrade the iOS, Maybe I need to buy a new touch screen but i want to ask you guys if you maybe have a solution for this problem. My iPad is an iPad Air 2, model A1566

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Did you only perform an iOS upgrade or did you do a screen repair at the same time?

If you did a screen repair, then you may just have a defective screen or did something wrong during re-assembly.

If you did not replace the screen and can confirm that it worked properly prior to your update, then try to do a full DFU Restore (this will wipe the device) or try installing the latest iOS Beta version (11.2.5) to see if that helps.

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Hi Minho, I only upgrade the iPad from itunes, I never did the screen repair, the iPad was usefully the past week.

I tried to do the DFU restore too, the result is the same like in the video. I'm gonna install the beta version, thanks for you quickly response.

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Nope, the same result, The firmware was installed OK but the touchscreen keeps with not response :(

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It is possible that the screen died coincidentally. Or perhaps the connectors inside are partially dislodged following a drop or impact. Unfortunately, the Air 2 screens are hard to find and insanely expensive right now making it hard to troubleshoot yourself. If you have access to a local shop that has a screen in stock, they could try replacing it to see if that solves the problem or not.

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Alberto Raya será eternamente grato(a).
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