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A 10.1 inch Samsung tablet computer with a 1.4 GHz processor, 1280x800 pixel LCD, and 149 ppi multi-touch display. The model number of the device is GT-N8013ZW. Released August 2012, repair of this device is straightforward.

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wifi and bluetooth note turning on

My tablet is old but still doing it's job and I was quite happy with it- except for the fact that there are no software upgrades for some reason. I try to connect to Wi-Fi but the button doesn't move and it doesn't connect. The message is "Turning on...". Same issue with the Bluetooth. I saved everything on the microSIM, took it out and did a factory reset but nothing is changed. Please help.

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The other features seem to work fine, battery seems to charge and stay charged as always. I did the hard and soft factory reset and there is no change. I opened the case and checked that all the cables and connectors are in place and there was no issue there. I still get the "Turning on...." message for both Wi-Fi and Bluetooth, with a brief second try to move the button on. I asked a repair shop and they are almost sure it's the motherboard, which would be no worth changing on such an old tablet.

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Seeing as you moved files on MicroSD, do you think it could be a corrupted file that causes that?

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Thanks for your answer. Now that you mention it, and if I understand what corrupted files mean, I had some issues with some of the ebooks that I had saved in internal storage (PDFs, Epub, Overdrive)- I could only open the PDF's (although that happened after the Wi-Fi problem started to happen. For the other ones it said "File not supported." But if that would be the cause, shouldn't be gone when I did the reset? And if what you say is true, what can I do?

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manu será eternamente grato(a).
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