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Model A1418 / Mid 2014 / 1.4, 2.7 & 2.9 GHz Core i5 or 3.1 GHz Core i7 Processor

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I can't reset my work computer

Hey I have an iMac that has windows on it and it needs an advisor password on it and I don't know it at all just my step dad gave it to me as he knew I have a lot of experience with these but I'm not sure and I want to know how to reset it without advisor password because came prompt won't work nor repair computer through f11 and I need help

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Are you able to get your system to boot up under MacOS?

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Please tell us what Mac OS X and what Windows OS you are using. It might also help to know which machine you have.

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Well the exact machine I'm not sure and also I can't get it to run Mac OS X I hold option while booting and a password comes up and no matter what else it's windows 8 and it's a work computer so every step there is to reset it won't work

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Look for an Axxx and an EMC number on the bottom of the stand.

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Sure I will do that

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Your serial number tells me it is a:

Apple iMac "Core i5" 1.4 21.5-Inch (Mid-2014) Specs

Identifiers: Mid-2014 - MF883LL/A - iMac14,4 - A1418 - 2805

I am not familiar with the term advisor password. What exactly do you see when the machine boots up. Where did the machine come from? Did it belong to your step dad?

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Well when I boot it up the mac sound plays then it's just windows 8 loading up and it's my step dads ex wives work computer that I can't reset

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I'd try to just report the drive from an external USB boot drive. For all we know it might be iCloud locked.

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Ok thanks again

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First try booting up and holding down the option key and see if a Mac system comes up.

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