Why is my printer skipping lines of text?

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Epson XP 330

Katie Biesiada @kbiesiada

Rep: 25

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Postado: 3 de out de 2017

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Why is my printer skipping lines of text?

Hi,

I have an Epson XP 330. I have been trying to print a paper and it keeps skipping lines of text. I have done a nozzle check, cleaned the printhead, and also done an alignment SEVERAL times. Is there something else I can try? I feel like I am wasting ink and paper doing the alignment over and over, and I don't even know if I am doing it correctly. It started to skip less lines after the first alignment, but it's still not working and hasn't improved after the other alignments. I am a college student so my printer is essential... HELP!

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I was first suspecting that printing on cardstock was causing the feeding to not be able to feed plain paper through the paper feed correctly. Is there a way to fix the paper feeder so that it can feed paper without skipping lines?

10 de mai de 2018 por bonniej609

Wow! Problem fixed! Thanks you! It’s been like that for months!

17 de mar de 2019 por ggcoralysp

I just went back to an HP printer with expensive ink. Never had problems with HP!

17 de mar de 2019 por H Frederick

My Epson wf 2750 prints the lines but won’t print the words or numbers

what can I do

19 de jan de 2020 por bcappsmidwife

Having the same issue. Doesn't matter graphical or text, evenly spaced blank lines occur along the page. However, the issue only occurs when printing in STANDARD quality mode. When I change the quality to HIGH, the lines disappear..... very confusing. Could this be a driver issue?

3 de dez de 2020 por Vincent Sojka

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Philip Le Riche @pleriche

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Postado: 3 de out de 2017

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I presume you don't mean it's skipping lines of text as such, but rather that text/pictures/whatever have horizontal white lines through them, probably regularly spaced.

I don't think alignment will help, but if it improved somewhat after the first head cleaning cycle it sounds very much like a clogged printhead. Was the printer left unused for a while, maybe several weeks? They do like to feel wanted, and keeping them somewhere warm is a bad idea as that too can cause the printhead to dry out.

Unfortunately, if its out of warranty, once this has happened there's not much you can do apart from repeated head cleaning cycles until you run out of ink. Check whether there's any kind of deep cleaning cycle amongst the maintenance options.

There are a few kill-or-cure measures you may come across with a bit of googling, such as manually moving the print head away from its rest position then inserting a paper towel under it and soaking it in cleaning solution, but these are desperate measures

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There are actual lines of text completely missing. It is not that there are spots of ink missing (like low ink) but there are completely printed lines of the text and then completely blank lines where there should be text.

3 de out de 2017 por Katie Biesiada

But it could be possible that the issue you suggest is what is happening. When I do a nozzle check it comes back clean (no broken segments) so I don't know if a clogged printhead is the culprit...

3 de out de 2017 por Katie Biesiada

If the nozzle check shows no unbroken lines then it seems unlikely to be a blocked nozzle problem, and radica kill-or-cure cleaning efforts might not be a good idea. In any case, it's very unlikely that all the nozzles should block at the same time. From what you say it sounds like the print head simply prints nothing at all on some passes across the paper. Do you get the same whether printing in black and white or in colour, and when it happens in colour, are all 3 colours missing? If so, it would again confirm that it's not a nozzle problem.

If only black or only one of the colours is affected I'd suggest the gold contacts on the cartridge aren't connecting reliably. Or it could be that the ribbon cable connecting the print head to the logic board needs reseating. Potentially, that could affect any or all of the colours.

10 de mai de 2018 por Philip Le Riche

You suggest it might be slightly better temporarily after doing a head alignment. That would suggest some sort of alignment problem though it's hard to know what. Maybe the logic board has commanded the motors to advance the paper but thinks they haven't succeeded in doing so, and so advances the paper again. That would result in the total height of the text on a page being wrong.

10 de mai de 2018 por Philip Le Riche

Mine will print in color, and I recently changed the blank ink cartridge. When I try to print in black, it will print maybe the first two lines of a paragraph, then the rest of the paragraph will be blank and then it will print the first two lines of the next paragraph and so on. The paragraphs are spaced as though it is printing the entire thing. It is sooo frustrating!

11 de mai de 2018 por Tamara Faraone

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I was first suspecting that printing on cardstock was causing the feeding to not be able to feed plain paper through the paper feed correctly. Is there a way to fix the paper feeder so that it can feed paper without skipping lines? — bonniej609
Wow! Problem fixed! Thanks you! It’s been like that for months! — ggcoralysp
I just went back to an HP printer with expensive ink. Never had problems with HP! — H Frederick
My Epson wf 2750 prints the lines but won’t print the words or numbers

what can I do — bcappsmidwife
Having the same issue. Doesn't matter graphical or text, evenly spaced blank lines occur along the page. However, the issue only occurs when printing in STANDARD quality mode. When I change the quality to HIGH, the lines disappear..... very confusing. Could this be a driver issue? — Vincent Sojka
There are actual lines of text completely missing. It is not that there are spots of ink missing (like low ink) but there are completely printed lines of the text and then completely blank lines where there should be text. — Katie Biesiada
But it could be possible that the issue you suggest is what is happening. When I do a nozzle check it comes back clean (no broken segments) so I don't know if a clogged printhead is the culprit... — Katie Biesiada
If the nozzle check shows no unbroken lines then it seems unlikely to be a blocked nozzle problem, and radica kill-or-cure cleaning efforts might not be a good idea. In any case, it's very unlikely that all the nozzles should block at the same time. From what you say it sounds like the print head simply prints nothing at all on some passes across the paper. Do you get the same whether printing in black and white or in colour, and when it happens in colour, are all 3 colours missing? If so, it would again confirm that it's not a nozzle problem.

If only black or only one of the colours is affected I'd suggest the gold contacts on the cartridge aren't connecting reliably. Or it could be that the ribbon cable connecting the print head to the logic board needs reseating. Potentially, that could affect any or all of the colours. — Philip Le Riche
You suggest it might be slightly better temporarily after doing a head alignment. That would suggest some sort of alignment problem though it's hard to know what. Maybe the logic board has commanded the motors to advance the paper but thinks they haven't succeeded in doing so, and so advances the paper again. That would result in the total height of the text on a page being wrong. — Philip Le Riche
Mine will print in color, and I recently changed the blank ink cartridge. When I try to print in black, it will print maybe the first two lines of a paragraph, then the rest of the paragraph will be blank and then it will print the first two lines of the next paragraph and so on. The paragraphs are spaced as though it is printing the entire thing. It is sooo frustrating! — Tamara Faraone

Anna Kuhlman @annakuhlman Rep: 301 1 1 1 · Answer 1 · 2018-11-08T19:16:57-07:00

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Anna Kuhlman @annakuhlman

Rep: 301

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Postado: 8 de nov de 2018

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Hello everyone,

I have had this problem with my printer a couple of times and have been able to fix it! After doing a printer head cleaning and an alignment check. I acted like I was replacing the ink cartridges. I removed each of the ink cartridges and then put them back in. The printer than configured the “new ink” and it went back to working normally! I believe this was how it fixed it last time too. Hope this helps some of you with the same issue!

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Thank you. This completely fixed the problem.

6 de fev de 2019 por peg o'

Thanks! It was driving me insane that my printer was working fine 3 days ago and started skipping full rows across the page today. Reseating the cartridges worked perfectly.

15 de fev de 2019 por AvantGuardia

Thank you..This worked perfectly.

28 de fev de 2019 por Donald Loftis

This worked for me on my Epson XPS 440 printer. I had horizontal white bands where the printer wouldn't print. After I pretended to change the ink cartridge it printed perfectly. The reason this worked is because of the "Charging Ink" phase of cartridge replacement.

23 de jun de 2019 por FZ1 Owner

Also, why is the best answer buried in the comment section, while the chosen answer, says to just give up.

23 de jun de 2019 por FZ1 Owner

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H Frederick @hfrederick Rep: 37 1 · Answer 2 · 2020-01-19T04:51:58-07:00

H Frederick @hfrederick

Rep: 37

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Postado: 19 de jan de 2020

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Dump the Epson and buy an HP…that's what I finally did. The frustration of two failed Epson printers in 4yrs far outweighed the cost of HP printer ink. Better, reliable HP printer solved my problem.

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I don't believe you can draw general conclusions on the basis of just a few printers. It's the luck of the draw - my last printer was an HP and it failed with a mechanical problem.

Manufacturers make their money on ink and their printers to a rock bottom price, considering which it's amazing they're not even more unreliable than they are. You *may* be better off with a more expensive semi-professioonal printer. Or not.

Secondly, some HP printers (not all all I think) use cartridges with integral thermal ink jets, so if they get blocked you net a new set of jets with a new cartridge. Epson on the other hand (I believe) have always gone for separate non-replaceable piezo-electric ink jets, arguing that they give more precise ink control and hence better quality. So if youre printer may only see occasioal use and you're not looking for the highest photographic quality then HP may be the way to go - but make sure your choice of printer does indeed have the print head in the cartridge.

19 de jan de 2020 por Philip Le Riche

@pleriche I have purchased a dozen HP printers over the years with absolutely no problems. Then thought maybe I could increase the quality of prints at a lesser cost, so bought more expensive Epsons. Never again. Dump the Epson and buy an HP.

19 de jan de 2020 por H Frederick

@H Frederick Why would one need to purchase a dozen HP printers if the first one worked flawlessly? Hmm...

22 de out de 2020 por Aaron Covey

I will definitely be getting an HP printer next time I purchase a printer. This Epson printer has been one of the most frustrating electronics I have ever had the experience of using .

17 de jan de 2021 por Tish

I have always used drawer 2 for paper to print things but know it says drawer 1 empty, how to fix?

25 de abr de 2022 por wloosely

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miromills @miromills Rep: 25 1 · Answer 3 · 2019-05-25T09:15:15-07:00

miromills @miromills

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Postado: 25 de mai de 2019

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For me, cleaning the printhead repeatedly worked - each time the gaps got smaller and smaller until they disappeared completely.

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Took out all four print heads, shook them and then replaced them. After the charging cycle, pages of text printed perfectly. I've been trying to solve this line-skipping problem for two days - thanks for the solution.

18 de mai de 2020 por Ray Cappock

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Vincent Sojka @vincentsojka Rep: 13 1 · Answer 4 · 2020-12-03T07:57:43-07:00

Vincent Sojka @vincentsojka

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Postado: 3 de dez de 2020

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For me the issue only occurs when printing in standard quality mode. When I print in HIGH quality, this issue does not exist…. confusing, but a quick work around.

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Art Fritzson @artfritzson Rep: 13 1 · Answer 5 · 2021-04-11T05:40:03-07:00

Art Fritzson @artfritzson

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Postado: 11 de abr de 2021

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Wow, this fixed it! Thanks!

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James Digger @jamesdiger Rep: 49 2 · Answer 6 · 2022-03-04T21:36:02-07:00

James Digger @jamesdiger

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Postado: 4 de mar de 2022

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I had the same issue many times. I did the alignment, use high-quality print but nothing works. In the last, I applied a solution from Why is my Epson printer skipping lines when printing and it got fixed. I just changed my printing paper. The paper I was using was not capable to move with this model of Epson printer. The Paper was very thin and slips between the rollers and it skipped the text.

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This is good and will probably help a lot of people; However in our case there really is no problem with the paper feed. Printing photo-quality from one linux machine seems to fix it. We can't print from any of the macs. This problem appeared after an over-the-air update that we did not authorize or consent to, so I can't shake the feeling that non-consensual firmware updates are somehow to blame. But its possible that the construction was just so terrible that some of the print heads have failed irreversibly only a few months after purchase. Overall, I would never buy anything from this company again. If they are willing to mislead consumers on quality on this device, how can we trust anything they make?

5 de mar de 2022 por Michael E. Rule

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