Won't Boot - Mag Safe light stays orange, even when battery unplugged

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MacBook Air 13" Early 2015

The March 2015 update of Apple's 13" MacBook Air features fifth generation Intel Core i5 and i7 processors, resulting in slightly increased performance and battery life.

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davey0110 @davey0110

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Postado: 10 de ago de 2017

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Won't Boot - Mag Safe light stays orange, even when battery unplugged

No picture, no fans spinning. I've tried the I/O cable, power pads, and unplugging the battery and connecting the charger. The SMC reset changes the light of the charger to green temporarily, so the power button is working. PRAM did nothing of course.

The most unusual part to me is that the light stays orange, even when the battery is unplugged.

Here's a picture to prove I'm not crazy, forgive the quality:

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Hi! I'm having the very same issue with the exact same model - MBP A1502 (13" Retina).

It won't power up and the charger is amber EVEN with the battery removed. Does anyone have an update on the probable cause because it's a fascinating new feature I have never seen before and by the looks of it, it only affects the 1502

18 de jun de 2018 por Tim

Same issue too and model

16 de ago de 2018 por Blake Joynes

I have the same issue right now and I have no clue what to do… If anyone has more recent information I would love a way to fix this

14 de set de 2018 por Benjamin Sheffield

I have a MacBook Air 2017 13inch it have the same issue

25 de mai de 2019 por Alot More Tech

You all have logic board issues! You'll need to either find someone with the needed skills and tools to repair your logic board or just replace it.

25 de mai de 2019 por Dan

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Hi! I'm having the very same issue with the exact same model - MBP A1502 (13" Retina).

It won't power up and the charger is amber EVEN with the battery removed. Does anyone have an update on the probable cause because it's a fascinating new feature I have never seen before and by the looks of it, it only affects the 1502 — Tim
I have the same issue right now and I have no clue what to do… If anyone has more recent information I would love a way to fix this — Benjamin Sheffield
You all have logic board issues! You'll need to either find someone with the needed skills and tools to repair your logic board or just replace it. — Dan

mayer @mayer Rep: 684,1 mil MacHale Enterprises 3,3 mil 1,1 mil 2,6 mil · Answer 1 · 2017-08-10T10:26:41-07:00

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mayer @mayer

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Postado: 10 de ago de 2017

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That orange light is not supposed to happen with the battery unplugged. Did it liquid damage, or impact damage?

Unplugging the battery and magsafe, then reconnecting the battery first then attaching the adapter should cause a spontaneous re-boot. What does yours do when you try this?

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It does nothing, I was counting on that spontaneous re-boot. I work on MacBooks, and have never seen an orange light with an unplugged battery, hence this topic. The customer said there was no water damage, and the board looks great. The battery just fully charged, and Mag Safe went green. Still no boot. And when I unplug the fully charged battery, and re plug mag safe, it still goes orange.

10 de ago de 2017 por davey0110

I thought I had seen it all, but this is a new one on me. Let's see if @danj has a clue.

10 de ago de 2017 por mayer

Thanks for giving it a shot. I've seen your avatar before in many other topics providing good answers. I'm going to see if I have a DC board for a 2015 to try, but it seemed to charge the battery like normal, turning green after it's been plugged in for 30 mins.

10 de ago de 2017 por davey0110

@mayer & Davey0110 - I think you'll need to poke around the logic board checking the power rails. If the MagSafe charger LED goes to Green then that implies the one wire signal & SMC are working properly. But there's more to the logic than just charging. Here it sounds like either the switch logic MOSFET or a cap is shorted out. Basically this is a logic board repair issue.

10 de ago de 2017 por Dan

Thanks for your time Dan, I sent a query to Mr. Rossman to see if he has any input, since they have probably repaired a logic board or two.

10 de ago de 2017 por davey0110

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luka11lavric @luka11lavric Rep: 13 2 1 · Answer 2 · 2019-11-04T11:13:43-07:00

luka11lavric @luka11lavric

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Hello I have the same issue when battery is unplugged or pluged I have orange led on charger no water damage just stopped working anybody got the solution??

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Any one with a solution

I’m also a victim just last night ..been frustrated till now

19 de nov de 2019 por Torfic Malaizy

take the base off. unplug the io board audio link cable and then try to start it. will not have sound, but does it work.

8 de fev de 2020 por Unofficial Mac

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Omamuromu Owhofasa @omamuromuo90586 Rep: 1 · Answer 3 · 2018-10-03T16:12:24-07:00

Omamuromu Owhofasa @omamuromuo90586

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Please, I would like an update on the solution of this issue because I am also a victim of this problem as well. I tried changing the DC board from a working mbp still no effect. but one thing that I did observed was if I removed the MagSafe and let it run on a battery charged from another mbp, it does boot but if connected to the MagSafe it does not come on.

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Your main logic board needs repairs

25 de mai de 2019 por Dan

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Moises David Beilis M. @moisesdavidb668 Rep: 1 1 · Answer 4 · 2018-10-04T13:22:39-07:00

Moises David Beilis M. @moisesdavidb668

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Spanish: Tengo una MacBook Air mid 2013 , el MagSafe siempre está naranja sin la batería y con la batería. No importa cuántas horas lo deje es igual. Así que la desarmé, lavé con Flux el powerjack y dejé desconectada la batería y viola! revivió. El problema es que si conecto de nuevo la batería se muere y no quiere encender. Tuve que dejarla una noche completa desconectada de batería y me permitió encender y actualicé por USB a 11.13.6

Creo que parte del problema es la placa de entrada de CC y la batería, pero hasta que no tenga otra para probar, no podré saberlo.

English: I have a MacBook Air mid 2013, the MagSafe is always orange without the battery and with the battery. No matter how many hours I leave it is the same. So I disarmed it, washed the powerjack with Flux and left the battery disconnected and violated! revived. The problem is that if I connect again the battery dies and does not want to turn on. I had to leave it a full night disconnected from battery and allowed me to turn on and update by USB to 11.13.6

I think part of it is the DC-In Board problem as well as the battery but until I get another one to try, I won’t be able to know.

P.D. Conseguí un cargador MagSafe nuevo y original, de otro cliente y pasa igual , así que sigo confirmando mis sospechas con el DC-In Board

P.S. I got a new and original MagSafe charger from another customer and it's the same, so I'm still confirming my suspicions with DC-In Board

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Hola tengo el mismo caso me gustaria saber si se pudo resolver con la DC- In Board David Moises

13 de jul de 2019 por bryan.f1616

Hola, tuvo suerte cambiando el DC-In Board? Me sucede lo mismo con ese modelo.

Have you had any luck chasing the DC-In Board? Same thing happens to me with that model.

11 de ago de 2019 por John Warrior

Hola, yo tengo el mismo problema. Tengo una macbook air 13 pulgadas de un cliente, le conecto el cargador y esta el foco naranja del magsafe, le desconete la pila y sigue el foco naranja, la laptop no enciende, no prenden los abanicos, nada. Le cambie el DC board y no ha funcionado, manana me llevaran unas laptop funcional, probare cambiar ese DC board y cambiar la tarjeta madre, les escribo que fue lo que pude descubrir. Lo mas seguro es que sea un problema de Tarjeta madre y necesite una reparacion mas a detalle en los circuitos.

30 de set de 2019 por joseluis04

La solución fue cambiar el DC-In o powerjack y hacer un reset SMC y PRAM. Con eso el cargador volvió a verde cuando la batería está 100% cargada, cosa que antes era imposible.

2 de out de 2019 por Moises David Beilis M.

Sos un Savio Brother gracias te saludo desde California U.S.A. q estes vien

Te saludo desdes el cocktelito Express

2 de abr de 2020 por El cocktelito Express

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joseluis04 @joseluis04 Rep: 1 TechFix Mexico 2 · Answer 5 · 2019-09-30T21:50:32-07:00

joseluis04 @joseluis04

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Hello. I have same issue. MacBook air 13 2013 orange magsafe without the battery and with the battery. I have changed the DC Board to a working one but same problem with new DC board still in orange without battery and Computer does not turn on.

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