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after entering password l/t goes blank and cannot do a thing

entering password and clicking enter m/c goes blank and locks

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Hey

I asume you mean a toshiba satelite c40 ?

It is a windows 10 laptop?

Is there an erro on the screen? does it reboot after going "blank" ? and in lock you mean error : wrong pasword?

Try to start the laptop in safe mode , try to log on.

or try to reboot the laptop and do a system restore ( due to faults in OS ?)

to start up in safe mode: reboot the laptop and press esc or F12

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afteryoupress enterafter password screen goes blank and doesnt do anything .

and you cannot do anything

by

ok maybe a faulty OS , try to reboot in recovery mode and recover the last working windows.

Press F12 to get into recovery mode.

Good luck

by

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