iPhone 6 is stuck on connect to itunes and wont update or restore

hi, my iphone 6 won't go off the connect to itunes sign, i connected it to the computer and still isnt doing anything, i tried updating it then when that didnt work, the restore and update, really confused on what to do, its fully up to date and just isnt doing anything and has been like this for 3 days

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So you're stuck at connect to iTunes. You'll want to try putting the phone into dfu mode and restoring to a backup. Whatever hasn't been saved will be lost. Matter of fact, why don't you try 3u.com see if you can soft boot it. If that doesn't take, you'll want to try dfu. You'll want to use an original Apple charger cord, while you're at it

Plug your device into your computer with a USB cable.

Turn off the device.

Hold the Power button for 3 seconds.

Hold the Home and Power buttons for 10 seconds.

Release the Power button but keep holding the Home button.

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hey emie are you getting a error code? if so what is it?

make sure you are using a genuine cable and iTunes is fully updated

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What is the error code in iTunes. If you can not restore your iPhone, you can use 3uTools to restore it.

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Emie Jayne será eternamente grato(a).
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