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Repair guides for cell phones branded under the Microsoft Lumia name sold from November 2014 to early 2016. Lumia phones were also sold under the Nokia brand before 2014.

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Why won't my phone charge

The phone seems to work but it won't charge.

Any suggestions

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@flumixed , Lesley, The battery, cable/charger or charge port may be faulty damaged. Look in the charge port and blow/pick out(carefully) any dust/debri that may be causing an issue also look in the port for any bent pins and straighten very carefully with a tooth pick. Try a different compatible charger/cord to see if that is the issue. If different compatible charger/cord does not fix and port looks/test good, the battery or connection could be bad, if able to clean battery connections and reconnect/install battery, still not charging battery probably faulty. If port is found to be bad/loose/damaged , this is really not a repair for the inexperienced because the charge port for your device is soldered to the mother board and the heat generated could cause further damage if not very careful. I will post a link to a tear down guide to get you inside the tablet to check the charge port and will also post a link showing what is involved in repairing a mini USB attached to the board. The last link is to new charge port, which you can also do a search for better pricing perhaps if needed. If not wanting to do the repair yourself have a good computer/cell phone repair shop have a look and estimate repair. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

https://www.youtube.com/watch?v=OsHHpADN...

https://www.youtube.com/watch?v=biqmwsys...

https://www.amazon.co.uk/Microsoft-550-6...

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Thank you so much for your detailed answer.I will let you know how I go.

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lesley será eternamente grato(a).
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