Ir para o conteúdo principal

The Samsung Galaxy Tab 2 10.1 is a 10.1-inch Android-based tablet computer and belongs to the second generation of the Samsung Galaxy Tab series.

133 Perguntas Visualizar todos

My Tab Wont download anything, from

I have a used Tablet, I cannot download anything from Play Store, or anywhere else. I was told it needed to be updated. How do I do this?

Respondido! Ver a resposta Também tenho esse problema

Esta é uma boa pergunta?

Pontuação 2
2 comentários

I would like to add, I already cleared the cache. I have reset to factory condition.

Still cannot download apps. I got this Tab used. Not refurbished.

por

Hi,

Are you connected to the internet OK?

Try updating the Play Store app. Open the app, tap on settings, scroll down to build number, tap to enter then tap on update.

por

Adicionar um comentário

2 respostas

Solução escolhida

Hi

Try the following

Go to Menu > Settings > scroll down to and tap Apps. Swipe on right side to the ‘All’ tab and scroll down and look first for Download Manager. Tap to enter then Tap Clear Cache return to the home screen and then try to download something. If it still doesn’t work try Clear Data in Download Manager.

Next, return to the ‘All’ tab and look for Google Play Store, Tap to enter then tap Clear the cache and restart your device. You should be able to download an app now.

Block Image

(click on image to enlarge for better viewing)

Block Image

(click on image to enlarge for better viewing)

Block Image

(click on image to enlarge for better viewing)

Esta resposta foi útil?

Pontuação 2
Adicionar um comentário

I found the answer. Had to go to Google Play Store and update it.

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

Adicionar a sua resposta

Donnie será eternamente grato(a).
Exibir estatísticas:

Últimas 24 horas: 2

Últimos 7 dias: 25

Últimos 30 dias: 101

Duração total: 8,829