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Model A1238 / 80, 120, or 160 GB hard drive / black or silver metal front

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Why is my iPod connecting to my docking station but is uncontrollable?

My iPod classic connects to my docking station, charges and also plays, but is completely unresponsive if I try and control it (pause, next song, etc.) via the dock itself and the remote. It's happened with two separate docks, which makes me think it's a problem with the iPod itself. When I plug the iPod in, it doesn't sit straight, but I can't seem to see any blockages inside.

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Ben Perkins does it work properly when disconnected from the docking station? Does the clickwheel function properly?

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Yeah it works fine, and it works when the data cable is plugged in. Now it completely fails to recognise it's plugged into the docking station

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Post a good clear images of the port where the iPod plugs into as well as the iPod docking connector itself. Use this guide Adding images to an existing question for that. From what you are saying "works when the data cable is plugged in" sounds more of an issue with the dock than the iPod

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I have updated the question with the photos, thanks for the help!

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the docking station might not be a supported accessory for the ipod

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No, it's always worked before, but I've had this iPod for almost 3 years now

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the pins in the ipod may be bent, corroded or just dirty

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What do you recommend I do then?

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I think you might have to either get a new logic board or solder on a new one. Getting a new one would be a lot easier, but soldering a new one means only buying a little connector for a few bucks.

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