Battery is not charging and drain while plugged in and in use
Hi everyone,
I have a macbook pro retina 15” mid-2015, the battery charge only when the mac is sleep or turned off or not in use, the battery condition is normal and it take about 8 hours to drain completely but when it get to 0% the mac get shut down (not sleep) and won’t turn on until the battery get charged a little
I have bought a new magsafe2 85W adapter from apple store, resetting smc and pram, clear ac port… nothing worked…
For now I can’t take it for repair, apple repair service are too far away from my city, in my city there are just apple store without repair service.
Whats causing this problem ?
here is the battery info :
Battery Information:
Model Information:
Serial Number: D865376Y578FWLKA6
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 702
Hardware Revision: 1
Cell Revision: 3241
Charge Information:
Charge Remaining (mAh): 4607
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 8586
Health Information:
Cycle Count: 196
Condition: Normal
Battery Installed: Yes
Amperage (mA): -944
Voltage (mV): 11478
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 1
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
DarkWakeBackgroundTasks: 0
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 10800
Standby Enabled: 1
Battery Power:
System Sleep Timer (Minutes): 1
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
DarkWakeBackgroundTasks: 0
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
Reduce Brightness: Yes
Standby Delay: 10800
Standby Enabled: 1
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0aa1
Wattage (W): 85
Family: 0x0085
Serial Number: 0x00b56abd
Charging: No
Esta é uma boa pergunta?