Battery is not charging and drain while plugged in and in use

Hi everyone,

I have a macbook pro retina 15” mid-2015, the battery charge only when the mac is sleep or turned off or not in use, the battery condition is normal and it take about 8 hours to drain completely but when it get to 0% the mac get shut down (not sleep) and won’t turn on until the battery get charged a little

I have bought a new magsafe2 85W adapter from apple store, resetting smc and pram, clear ac port… nothing worked…

For now I can’t take it for repair, apple repair service are too far away from my city, in my city there are just apple store without repair service.

Whats causing this problem ?

here is the battery info :

Battery Information:

Model Information:

Serial Number: D865376Y578FWLKA6

Manufacturer: SMP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 702

Hardware Revision: 1

Cell Revision: 3241

Charge Information:

Charge Remaining (mAh): 4607

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 8586

Health Information:

Cycle Count: 196

Condition: Normal

Battery Installed: Yes

Amperage (mA): -944

Voltage (mV): 11478

System Power Settings:

AC Power:

System Sleep Timer (Minutes): 1

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 10

Wake on AC Change: No

Wake on Clamshell Open: Yes

Wake on LAN: Yes

AutoPowerOff Delay: 14400

AutoPowerOff Enabled: 1

Current Power Source: Yes

DarkWakeBackgroundTasks: 0

Display Sleep Uses Dim: Yes

GPUSwitch: 2

Hibernate Mode: 3

PrioritizeNetworkReachabilityOverSleep: 0

Standby Delay: 10800

Standby Enabled: 1

Battery Power:

System Sleep Timer (Minutes): 1

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 2

Wake on AC Change: No

Wake on Clamshell Open: Yes

AutoPowerOff Delay: 14400

AutoPowerOff Enabled: 1

DarkWakeBackgroundTasks: 0

Display Sleep Uses Dim: Yes

GPUSwitch: 2

Hibernate Mode: 3

Reduce Brightness: Yes

Standby Delay: 10800

Standby Enabled: 1

Hardware Configuration:

UPS Installed: No

AC Charger Information:

Connected: Yes

ID: 0x0aa1

Wattage (W): 85

Family: 0x0085

Serial Number: 0x00b56abd

Charging: No

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