Why my device shut's down suddenly?

Question

Samsung Galaxy Note 10.1 (2014)

The 2014 version of the Galaxy Note 10.1", running a Exynos 5 processor and 3 Gb of ram. Released October 2013.

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My note 2014 shut's down when I turn off the screen for 3 minutes or more

I don't know why it suddenly begin to make that but my battery life is good and iam using it's original accessories

Thank you

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Nick Kane @smashedit Rep: 1 mil smashedit.co.nz 12 2 · Answer 1 · 2016-06-12T15:23:42-07:00

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12

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Battery issue, sometimes if you reconnect the battery it helps, take off the back cover and reconnect battery.

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