An easy to use home Espresso machine created by Saeco and rebranded for Starbucks. This machine is excellent for every day espresso drinkers and has an excellent build and product life.

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no water comes out from the brewer head

For my machine, it even stopped making sound, of cause no water comes out from the brewer head. What could this mean? a broken pump?

Cheers,

Jin

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Mine has this issue and the pump labors to work. No water comes out.

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If the machine has power (heats, lights come on) but the pump doesn't make a sound when either the coffee button is pressed or the steam knob is turned, then yes it's possible the pump is completely dead. This is very rare though so I would make sure to check all the wiring and ensure the pump is getting power.

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Pump does make sound, but nothing comes out. Steam wand works fine.

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Thermal fuse which on the white wire may be blowed, use ohm meter to check,

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