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Repair guides for Android cell phones manufactured by ALCATEL.

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How do I reset my Alcatel One Touch phone?

How do I reset my Android Alcatel Onetouch cell or to the settings I bought my Alcatel from a friend without thinking I did not ask for instructions, now I am trying to set it and I don't know how to get to the settings.. I guess I thought I should know how and she is out of town help..

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Do you want to shut it down or do you want to get to settings

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My son my son put the screen lock in it and now I can't remember what he put in I can get into the phone can you help me reset it

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Help me please I need in my phone reset or at least est the pattern reset

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What phone have you got

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My Alcatel frozen , hard reset don't want to work. What else can I do , is there another way to reset my one touch? It freezes one welcome provider. I tried removing sim and battery and to do hard reset but same thing keeps happening ,it freezes , the factory reset screen does not pop up just the mtn logo (phone provider)

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This will help shut it down

Turn off the device.

Remove the back cover.

Remove the SIM card.

Wait several seconds then re-install the SIM card and replace the back cover.

Press and hold down the Volume up key and the Power button at the same time until a menu screen appears.

Press the Volume down button to select Recovery.

Press the Power button to select the language you would prefer.

Use the Volume down key to navigate to wipe cache partition.

Press the Power button to select this option.

Use the volume keys to navigate to Reboot system now, press the Power button to reboot the device.

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If to get to just settings go here for help https://support.t-mobile.com/docs/DOC-11...

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Hi, Just to add to what Cody suggested. You can also 'Google' Alcatel One Touch '(your particular variant/model)' User guide. That way you can download the guide and learn all about the phone.

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what version of android do you have???

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Hold down the upkey volume and power button at ago. Until you get the recovery menu. Select the "WIPE" item from the menu. Wait for a few seconds and select reboot now.

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It works very well

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