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The HTC One (codenamed M7) is HTC's 2013 flagship smartphone. It features a seamlessly designed unibody aluminum frame, large dual front-facing speakers, and a 4.7-inch 1080p display.

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Unresponsive touch screen/internal antenna

My HTC One (M7) was old and need a battery exchange. After the battery exchange, I turned it on and found that the touch screen is not working. No matter where I select, the screen just does not respond. I tried to do a reset (power button down and volume button down), the phone just cycles on then off. The only way to turn it off is to hold the power button down for a long period of time. When it is ON, the touch screen is still non-responsive to touch.

I checked all connections, there is none missing. the back cover is however damaged during the opening. The internal antenna (on the back cover) is scraped by the opening tool. There are 2 connections at the back cover where it supposedly made contact with the phone. I wonder if this connection is somehow compromised and did not made proper connection when the back cover is closed.

Do you know if replacing the back cover and provide good connection will fix the problem ? It is hard to imagine that a connection with the antenna will affect the working condition of the touch screen.

Any suggestion is welcome. Thanks,

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The HTC M7 will power on without the back coover connected.

Most likly the Digitizer cable was damaged during the repair or the connector on the board, bolth are very fragile. Make sure the fpc connector is pushed down and the cable is installed correctly.

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Thanks for your response. By Digitizer cable, do you mean the LCD touch glass digitizer cable ? if so, it must be a long ribbon cable that runs vertical on the right side of the unit as looked from the back.

Please confirm

ManN

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Yes the digitizer cable is on the right side and the longest ribbon cable. I agree with Brian S as the cable may have been damaged removing the battery or it may need reseated in the fpc connector. The digitizer should work without the back case on.

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I reopened the unit and found that the ribbon cable from the digitizer was damaged. So, looks like I need a new LCD glass digitizer. is this a thin piece of glass that sits on top of the LCD display ? So, I need a LCD glass digitizer (and not a new LCD display, am I right ?). Or do I need both ? Please clarify.

I thank you guys very much for the help so far. I hope you can explain this last part or send me pointer or links to some explanation. Greatly appreciate the help.

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