Why is my battery not charging?

Question

Asus Chromebook C300M

Laptop manufactured by Asus, running on Google Chromebook OS. Released June of 2014.

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Jake Van Loon @jakevanloon

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Postado: 28 de out de 2015

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Why is my battery not charging?

I have my Asus Chromebook turned on and plugged in, but it is not charging and only is pulling from the power adapter. How can I make sure that the battery is working?

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Nicole Pembroke @nicolepembroke Rep: 13 3 · Answer 1 · 2015-10-28T12:12:59-07:00

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Nicole Pembroke @nicolepembroke

Rep: 13

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Postado: 28 de out de 2015

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If the battery on your Chromebook is not charging there may be a couple of issues. There may be a problem with your power adapter, battery or the charging port. To see which of these issues is preventing your Chromebook from charging, refer to our troubleshooting guide for steps that allow you to test for theses issues: Asus Chromebook C300M Troubleshooting.

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