Hi,
Did you try to "refresh " your system?
If not try the following:
Ensure that your notebook is plugged in to a power source before refreshing your system
Restart your notebook then press F9 during POST.
Wait for Windows to load the "Choose an Option" screen, then tap Troubleshoot
Tap "Refresh your PC" read the info there then tap "Next"
Select the account you wish to refresh, type in the password then tap "continue"
Tap "Refresh"'
Troubleshoot also has Advanced options such as System Image recovery which may be more useful if you have done a recent system image backup.
The "Reset my PC" option under "Troubleshooting" is an option of last resort as it will restore your PC to default and you will lose all your info.